TIFFANY D MANDELKOW

Medical Laboratory Technician with a proven track record as a hospital professional for the last 20 years. Focused on accuracy and and delivering exceptional service to patients. Known to foster teamwork in the lab while enhancing interdepartmental relations. Committed to mentoring students and new staff, contributing to a positive work environment, . Believes that a joyful environment promotes the greatest efficiency.

Working as District Manager with PCA international gave me the chance to grow my leadership skills.   Hiring, firing, ordering inventory for portrait studios, arranging the travel/work schedules for both salesmen and photographers across three states.  I also balanced books and turned in payroll information weekly.   After being trained by a brilliant Regional Manager, I ran things with my own strategies and ideas added.  After a year and a half of hiring and training the right people, my district was among the top in the country for profit and commissions.  (Prior to pursuing my Medical Lab degree I was with this company for 5 years, leaving only to minimize travel to start a family)

About 8 years ago I created and ran a teen center in Lake Park, IA.  It became a huge success in no time.  Finding community sponsors and volunteers, advertising, planning activities and food were all tasks that I carried out.  It was very well attended  for two years before we lost our building space.  However, it helped many teens who have since become adults. There were important relationships built and lives that found purpose in the family environment it provided.  The Daily Globe did a story on it. 

Reluctantly, a few years ago I was put on the outreach committee at the Methodist Church that I attend in Lake Park.  After a couple years I was made committee head.  And really didn't feel i was up for the extra work.  However, it was the "best year of outreach activities that we have seen" according to some of the church leaders.  I am very pleased with the results of my efforts and I found unexpected satisfaction in having the extra responsibilities.

In my current position at ORHC, when asked to be a Service Excellence Advisor, I truly enjoyed the learning, planning, practicing and extra work that it created.  My team was recognized for our creative and passionate presentation of the service excellence material.  Since then, I was offered to be one of three Master Trainers, who train all future advisors.  I believe when given a project, I tend to throw myself into it and give it my all.  I enjoy using my energy to help improve the environment of the work place and I'll do the same for you.