Tiffany D Ward
Nashville,TN
Summary
Versatile Community Manager with successful history of meeting occupancy and payment goals while improving community satisfaction. Deep understanding of resident preferences and business operations requirements.
Overview
7
7
years of professional experience
Work History
Community Manager
Allied Orion Group
Houston, TX
04.2024 - Current
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Managed budget for community events and activities, ensuring cost-effectiveness.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Built relationships with service vendors and submitted associated billing statements.
Receptionist/Leasing Administrator
Watts Reality
Birmingham, Alabama
06.2023 - 03.2024
- Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
- Conducted meetings to discuss production progress and attain production objectives.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Conducted background checks on applicants.
- Conducted informative and personalized tours, resulting in new leases.
- Received rent payments and tracked transactions in accounting software.
- Checked rental eligibility by following company's verification process.
- Posting rent and late fees.
Leasing Consultant
The Abbey at Regents Walk
Birmingham, AL
07.2017 - 04.2023
- Prepared lease paperwork and obtained signatures and first payments from new residents
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Encouraged prospective tenants to fill out applications after property tours.
- Conducted background checks on applicants.
- Maintained accurate records of correspondence with and from tenants.
- Detailed application requirements and answered questions from prospective tenants.
Teacher Leader
Ardent Preschool & Daycare
Hoover, AL
08.2018 - 02.2022
- Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
- Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
- Set and communicated ground rules for classroom based on respect and personal responsibility.
Education
High School Diploma -
West End High School
Birmingham05.2006
Skills
- Mediation and advocacy talent
- Differentiated learning techniques
- Emergent curriculum
- First aid and safety
- Care plan management
- Preparing meals
- General housekeeping ability
- Helping with medication
- Activities leadership
- Lesson plan development
- Early childhood knowledge
- Behavior management techniques
- Reading skills
- Excellent communication skills
- Staff training
- Infant, toddler and preschool curricula
- Property Marketing
- Lease Renewals
- Background Check Process
- Leasing Terms and Specifications
- Sales and Marketing Aptitude
- Lease Agreements
- Customer Service
- Onesite
- Yardi
- Knock
- AppFolio
- ResMan
Accomplishments
- Named “First-Year Teacher of the Year” in 2019.
Timeline
Community Manager
Allied Orion Group
04.2024 - Current
Receptionist/Leasing Administrator
Watts Reality
06.2023 - 03.2024
Teacher Leader
Ardent Preschool & Daycare
08.2018 - 02.2022
Leasing Consultant
The Abbey at Regents Walk
07.2017 - 04.2023
High School Diploma -
West End High School
Similar Profiles
Sheree SantiagoSheree Santiago
Housing Compliance Monitor at Allied Orion GroupHousing Compliance Monitor at Allied Orion Group
Lakeesha ThomasLakeesha Thomas
Assistant property manager at Allied orion groupAssistant property manager at Allied orion group
Belen BarahonaBelen Barahona
Property Manager at Allied Orion GroupProperty Manager at Allied Orion Group
Ja'Shon SnipesJa'Shon Snipes
Warehouse Worker at PepsiCoWarehouse Worker at PepsiCo
Ruth DuqueRuth Duque
Driver at Amazon - Independent ContractorDriver at Amazon - Independent Contractor