Tiffany Hamilton
Signal Hill,CA
Summary
High-achieving and resourceful administrative professional with 10 years of experience assisting top level executives, managing finances, supervising staff and delivering exceptional customer service. Track record supporting business needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments, able to adopt multiple roles simultaneously.
Overview
10
10
years of professional experience
Work History
Accounts Payable Manager
PDF Print Communications, LLC
05.2021 - 11.2023
- Enhanced financial accuracy by implementing effective accounts payable processes and controls.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Developed reports for controller including annual 1099 vendor spreadsheets
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
- Remotely managed a team of accounting staff at 6 different locations, providing training, guidance and support to ensure accurate financial transactions and recording.
Accounts Receivable Manager
PDF Print Communications, LLC
05.2021 - 11.2023
- Enhanced cash flow by implementing efficient accounts receivable processes and procedures - processing and recording payments, requesting/offsetting credits, performing daily deposits and reconciling accounts.
- Reduced outstanding account balances through diligent follow-up on past due invoices.
- Remotely managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
- Analyzed aging reports and provided recommendations for improving collections efforts at all 6 locations.
- Analyzed credit worthiness of new and established clients, revising terms as needed to minimize need for collections.
- Developed and maintained strong client relationships, fostering trust, timely payments and open communication.
Executive Assistant to the Controller
PDF Print Communications, LLC
05.2021 - 11.2023
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Supported executives in decision-making processes by conducting research and preparing financial reports as requested.
- Assisted in the development of AR / AP policies and procedures, contributing to a more organized, consistent workflow at all 7 locations.
- Streamlined the transition to 2 new credit card processors, 1 new banking institution, and new accounting software, taking lead on test piloting and remotely training other accounting clerks at all locations.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Operations/General Manager of Retail Division
PDF Print Communications, Inc (Systems & Methods)
05.2021 - 11.2023
- Managed all facets of day-to-day operations including supervision of sales team, customer accounts, billing, shipping, AR/AP, inventory, and monthly/quarterly financial reporting.
- Established standard operating procedures that enhanced employee performance and streamlined onboarding of new employees. Regularly audited sales performances for concerns/improvement suggestions and reported recommendations to Controller for further action.
- Reduced past due accounts by 80% by updating customer profiles, revising credit terms, implementing more assertive collection practices and introducing paperless billing, which provided faster, more reliable invoice delivery and communication.
- Processed monthly and quarterly sales tax reports & payments to State of CA.
- Reconciled monthly Credit Card and Bank Statements in Quickbooks.
- Prepared monthly financial report packages for Accountants including but not limited to: AR/AP Aging Reports, Profit & Loss, Balance Sheets, Trial Balance Sheets, General Ledgers, Journal Entries, and 1099 vendor spreadsheets.
Office Manager
PDF Print Communications, Inc
05.2017 - 05.2021
- Gained thorough knowledge of the business by starting in the Graphic Design / Bindery Department and quickly working my way up through the roles of Customer Service, Assistant Office Manager and finally Office Manager.
- Managed payroll for 20 employees, communicating with corporate to verify sick/vacation requests and to enforce the rapidly evolving COVID health and safety requirements.
- Exercised expert prioritization skills to accomplish all daily responsibilities including quoting, order entry, job scheduling, inventory ordering, digital file preparation, billing and sales reporting to corporate.
- Cross-trained and provided coverage for short staffed departments and employee absences, including the operation of a label press, digital printers, and platemaking equipment.
- Supervised office, imposition and digital production staff, serving as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Created, maintained and updated filing systems for paper and electronic documents, making quoting, job scheduling, and production on repeat orders more efficient.
- Introduced new daily job tracking protocols to increase accuracy of production and improve customer satisfaction.
- Oversaw compliance with county and state environmental departments regarding disposal of toxic material/waste. and maintained permits.
- Provided on-site support to Corporate during plant closure process and reassignment of customers/orders/equipment to other locations.
Office & Production Manager
City Stamp & Sign
11.2013 - 08.2016
- Gained thorough knowledge of the business by starting as the Receptionist / Customer Service Specialist and quickly progressing as the lead to both the Rubber Stamp / Seals Department and the Vinyl Graphics Department until achieving the final titles of Office and Production Manager.
Education
Bachelor of Arts - Film And Media Studies
University of California, Berkeley
Berkeley, CASkills
- Proficient in Microsoft Office and Adobe Creative Suite Applications, Quickbooks, Certiflex, Excel SS, ADP Payroll, Quark & Flexisign
- Typing speed of 70 WPM
- Onboarding, Training and Mentoring
- Quoting / Order Entry / Billing
- Accounts Receivable / Accounts Payable / Payroll
- Credit Card and Bank Account Reconciliation
- Financial Reporting
Timeline
Accounts Payable Manager
PDF Print Communications, LLC
05.2021 - 11.2023
Accounts Receivable Manager
PDF Print Communications, LLC
05.2021 - 11.2023
Executive Assistant to the Controller
PDF Print Communications, LLC
05.2021 - 11.2023
Operations/General Manager of Retail Division
PDF Print Communications, Inc (Systems & Methods)
05.2021 - 11.2023
Office Manager
PDF Print Communications, Inc
05.2017 - 05.2021
Office & Production Manager
City Stamp & Sign
11.2013 - 08.2016
Bachelor of Arts - Film And Media Studies
University of California, Berkeley
Similar Profiles
Shaun JohnsonShaun Johnson
Material handler at Print Mail CommunicationsMaterial handler at Print Mail Communications
Kimberly EwingKimberly Ewing
Bindery Assistant at Print Communications Assc.Bindery Assistant at Print Communications Assc.
Natasha AshworthNatasha Ashworth
Wide Format Press Operator at QSL Print CommunicationsWide Format Press Operator at QSL Print Communications