Hi, I’m
Tiffany K James
Marrero,LA
Summary
Highly organized, compassionate, and results-driven professional with a proven track record in administrative operations, case management, and client support. Experience across healthcare, education, and customer service sectors brings a strong ability to manage complex tasks, maintain confidentiality, and provide excellent communication across diverse teams. Adept in using Microsoft Office, Google Workspace, and case tracking systems; excelling at multitasking in high-volume environments while ensuring efficiency and accuracy. Commitment to teamwork, problem-solving, and exceeding performance goals makes a reliable and adaptable asset ready to contribute to any organization\'s success.
Overview
20
years of professional experience
1
Certification
Work History
Jefferson Parish Schools
Educator | Curriculum Developer
01.2017 - Current
Job overview
- Lead educator specializing in 4th Grade Science and Social Studies instruction.
- Develop and implement rigorous American History and 5E Model Science lessons.
- Provide direct instruction and after-school LEAP test preparation, significantly improving student outcomes.
- Collaborate with school leadership on curriculum enhancements and instructional strategies.
- Chair the School Events Planning Team, overseeing initiatives that foster student engagement and community involvement.
- Recognized for innovative teaching strategies and commitment to student success.
Conquering Word Christian Academy
Administrator | Educator
01.2007 - 01.2017
Job overview
- Served 10 years in leadership, instruction, and program development.
- Oversaw school administration, ensuring compliance with state and federal education policies.
- Developed K-12 curriculum and implemented data-driven instruction to enhance student learning.
- Managed Title I and EANS programs, securing critical resources for students and staff.
- Provided mentorship to faculty, fostering a culture of excellence in education.
- Spearheaded fine arts integration, coordinating music and dance programs.
- Recognized for outstanding administrative leadership and student advocacy.
Recovery School District
Educator (Level 3) & Mentor Teacher
01.2011 - 01.2013
Job overview
- Annually Designed and executed 52 advanced lesson plans exceeding state academic standards.
- Led teacher training on instructional best practices and classroom management.
- Secured additional resources through successful grant-writing initiatives.
- Maintained top-tier compliance with educational regulations and quality standards.
- Honored for excellence in curriculum development and student success.
Waymaker
Program Facilitator & Women’s Chaplain
01.2007 - 02.2019
Job overview
- Led over 75 adults in life skills and adult education programs,
- Provided music instruction and creative arts opportunities for over 100 students.
- Served as a counselor for COA (Children of Addicted Parents).
- Managed community food assistance programs that fed over 2,000 children and provided spiritual support for women in shelters.
- Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.
- Collaborated with fellow facilitators to create a cohesive and consistent experience across all program offerings.
Raising Cane’s LLC
Restaurant Shift Manager
01.2005 - 01.2007
Job overview
- Earned multiple A-rated Mystery Shopper evaluations for service excellence.
- Trained and managed over 60 employees
- Led high-performing teams
- Demonstrated and fostered exceptional customer service.
- Oversaw key business areas, including scheduling, labor costs, inventory, and operational efficiency.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
Education
Trinity University
Ph.D. from Theology
01.2022
Excel Bible Institute
Master of Theology
01.2020
Nunez Community College
Associate in Care & Development of Young Children
01.2012
Our Lady of Holy Cross College
Bachelor of Social Science
01.2011
Skills
- Leadership development
- Program development and management
- Curriculum development
- Public speaking expertise
- Event coordination
- Conflict resolution
- Effective grant proposals
- Proficient in Microsoft Office Suite
Certification
- Pacific Islander Mental Health GAP
- Suicide Prevention Certification
- CPR/First Aid Certified
- School Leader- TCU
- Leadership Excellence Award – Conquering Word Christian Academy
Timeline
Educator | Curriculum Developer
Jefferson Parish Schools
01.2017 - Current
Educator (Level 3) & Mentor Teacher
Recovery School District
01.2011 - 01.2013
Administrator | Educator
Conquering Word Christian Academy
01.2007 - 01.2017
Program Facilitator & Women’s Chaplain
Waymaker
01.2007 - 02.2019
Restaurant Shift Manager
Raising Cane’s LLC
01.2005 - 01.2007
Excel Bible Institute
Master of Theology
Our Lady of Holy Cross College
Bachelor of Social Science
Trinity University
Ph.D. from Theology
Nunez Community College
Associate in Care & Development of Young Children
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