Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Marie Wright

Inverness,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Laredo Taco
07.2021 - 01.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Maintenance Technician

Associa Gulf Coast
01.2019 - 01.2020
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.

Waitress Trainer

Pizza Hut
08.2017 - 08.2018
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.

Education

No Degree -

Liverpool High School
Liverpool, NY

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Patience and Tact
  • Order Accuracy
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Assistant Manager

Laredo Taco
07.2021 - 01.2022

Maintenance Technician

Associa Gulf Coast
01.2019 - 01.2020

Waitress Trainer

Pizza Hut
08.2017 - 08.2018

No Degree -

Liverpool High School
Tiffany Marie Wright