TIFFANY NGUYEN
Bellevue
Summary
Dynamic retail professional with extensive experience at Saje Natural Wellness, excelling in customer service and inventory management. Proven track record of achieving sales goals while fostering teamwork and collaboration. Adept at creating personalized shopping experiences and implementing effective sales techniques to enhance customer satisfaction and drive revenue.
Overview
15
15
years of professional experience
Work History
Shift lead /Lead Key Holder
Saje Natural Wellness
07.2022 - Current
- Create a luxury shopping experience by assessing customer needs and providing personalized product recommendations
- Execute quality store operations
- Consistently meets individual sale goals
- Keeping inventory of items
Sales Associate
ECCO
Bellevue
10.2021 - Current
- Delivered exceptional shopping experiences by educating guests on shoe features and benefits.
Proficiently operated cash register, ensuring accuracy in assigned drawer variances.
Promoted loss prevention awareness through effective cash management techniques.
Upheld daily housekeeping standards to ensure cleanliness and organization.
Supported management in processing shipments and conducting stock counts.
Optimized product displays to enhance customer engagement and sales performance.
Sales Associate/Brand Ambassador
Canada Goose
Bellevue
11.2021 - 03.2022
- Ensure highest level of customer service aligning with Canada Goose's expectations of quality and authenticity
- Support leadership on implementation of monthly visual directives by ensuring merchandise is received and processed in a timely manner and available for sales floor
- Ensure proper organization and accessibility of merchandise broken down by style, colour, and size
- Ensure timely process of all shipments, transfers, damages, supplies and the overall organization of stock areas
- Attend all product knowledge sessions to gain knowledge on Canada Goose's merchandise and be the expert to customer inquiries
- Complete markdown process accurately and in a timely manner according to company standards
- Educate customers on specific product features and benefits on various types of merchandise
- Resolve all customer service issues and partner with the GM or AGM with issues outside of company policies
- Contribute to positive employee relationships through effective communication, teamwork and partnership with co-workers and leadership
- Demonstrate values and behaviours consistent with the Canada Goose's culture
- Performing other duties as assigned
Fulfillment Associate
Nordstrom
Bellevue
10.2021 - 01.2022
- Fulfill online orders throughout the store.
- Make sure all items are gather together if find as a unit for each customer.
- Lift 50 lbs
- A high level of ownership, accountability and initiative
- Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
- Organizational skills and attention to detail
- The skills to use of a variety of technology and new computer applications
- The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
- The ability to work a flexible schedule based on business needs
Retail Sales Associate
Swarovski
Bellevue
08.2018 - 01.2019
- Create a luxury shopping experience by assessing customer needs and providing personalized product recommendations
- Execute quality store operations
- Consistently meets individual sale goals
- Keeping inventory of items
Medical front desk coordinator
Dr.Pham Family Patrician
Orlando
05.2011 - 12.2018
- Managed front desk operations and ensured smooth patient check-in processes.
- Coordinated appointment scheduling and maintained the provider calendar effectively.
- Assisted patients with inquiries and provided information about services offered.
- Collaborated with medical staff to streamline communication between departments.
- Implemented filing systems for patient records to enhance organization and accessibility.
- Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
- Built relationships with long-term clients through individualized and outstanding customer service.
- Opened the office and completed closing paperwork and procedures daily.
- Engaged directly with clients to fulfill requests, resolve conflicts, and direct non-customer service related inquiries to appropriate department and personnel.
Key Holder/Team Lead
Red Mango
Bellevue
11.2016 - 08.2018
- Keeping inventory of perishable foods
- Stock supplies
- Respond to directions in an accurate and timely manner
- Execute quality store operations
- Fosters an environment of teamwork, communicates clearly, consistently, and accurately to ensure effective shift operations
Education
Associate in Arts (A.A.) - License massage therapist Candidate
BELLEVUE COLLEGE
Bellevue, WA06.2025
Post Certification - License Massage Therapist LMT
Bellevue massage school / academy
Bellevue Wa06-2024
High School Diploma -
BELLEVUE HIGH SCHOOL
Bellevue, WA06.2011
Skills
- Customer service
- Team collaboration
- Time management
- Inventory management
- Sales techniques
- Appointment scheduling
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Shift lead /Lead Key Holder
Saje Natural Wellness
07.2022 - Current
Sales Associate/Brand Ambassador
Canada Goose
11.2021 - 03.2022
Sales Associate
ECCO
10.2021 - Current
Fulfillment Associate
Nordstrom
10.2021 - 01.2022
Retail Sales Associate
Swarovski
08.2018 - 01.2019
Key Holder/Team Lead
Red Mango
11.2016 - 08.2018
Medical front desk coordinator
Dr.Pham Family Patrician
05.2011 - 12.2018
Associate in Arts (A.A.) - License massage therapist Candidate
BELLEVUE COLLEGE
Post Certification - License Massage Therapist LMT
Bellevue massage school / academy
High School Diploma -
BELLEVUE HIGH SCHOOL