Tiffany Quarressa Betters

Dallas

Summary

Background in customer-facing roles with a focus on organization, follow-through, and effective communication in high-volume settings.

years of professional experience

Garland ISD

07.2024 - Current

Provide individualized support to students with academic and behavioral needs, promoting engagement, emotional regulation, and goal progress.
Apply de-escalation strategies to manage challenging situations while maintaining a structured environment.
Monitor progress, document observations, and communicate updates with teachers and staff.
Collaborate with cross-functional teams to ensure consistent support and positive outcomes.

Bath & Body Works

Garland, TX

01.2022 - 07.2024

Delivered high-quality customer service, resolving concerns and enhancing the overall customer experience.
Troubleshot mobile app, order, and fulfillment issues while maintaining service standards.
Processed POS transactions, supported loyalty enrollment, and assisted with online order management.

Ross Dress for Less

Dallas, TX

05.2017 - 12.2022

Trained and supported employees on procedures, quality standards, and daily operational expectations.
Improved workflow efficiency through process reorganization and clear communication.
Coordinated operations between sales floor and stockroom teams to maintain productivity and accuracy.

Tarrant County College