Dedicated Human Resources professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
8
8
years of professional experience
Work History
Lead Talent Acquisition Coordinator
Kennesaw State University
Kennesaw, Georgia
11.2021 - Current
Lead and manage a team of three Talent Acquisition (TA) Coordinators by providing mentorship, training, and development based on their individual professional needs
Monitor and delegate tasks amongst the other TA Coordinator to expedite timely hiring and completion of all administrative duties assigned to the TA Coordinator Team
Collaborate with multiple hiring managers to create an innovative I-9 completion process to streamline onboarding procedures
Coordinate the New Employee Orientation (NEO) to ensure that all new hires are scheduled and assist with the logistics to ensure all onboarding tasks are completed
Serve as the HR liaison for new and transitioning faculty hires and facilitate their onboarding and orientation
Responsible for initiating and reviewing the background check, as well as onboarding 150-300 faculty new hires each semester
Created a resource guide for new TA Coordinators to ensure that they had the resources needed to complete their jobs successfully
Assist in creating systems for new hires by being self-directed and motivated to help create a booking system that has allowed for an easier way for new hires to schedule onboarding appointments
Created and drove talent acquisition and job placement strategies to attract diverse candidates.
Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
Reviewed employment applications and background check reports to facilitate hiring process.
Analyzed recruiting metrics to share reports and recommendations with stakeholders.
Created onboarding solutions to tailor options for university hiring needs.
Provide process improvement recommendations and help with recruiting projects as requested
Handle any escalations as needed and communicate with leadership team about any issues that may need to be addressed
Talent Acquisition Coordinator
Kennesaw State University
Kennesaw, Georgia
07.2019 - 11.2021
Provided administrative support to assist the Talent Acquisition Recruiters with finding prospective candidates and scheduling interviews
Update and maintain job requisitions that are posted both internally and externally on the university career website
Perform pre-employment screenings on all new faculty and staff hires, registered visitors, and student assistants
Review and adjudicate all background results to ensure that the candidate was able to move forward with the onboarding process
Complete onboarding and I-9 process for new hires by using E-Verify and Equifax Onboarding System
Talent Acquisition/Recruiter
Kelly Services
Atlanta, Georgia
01.2019 - 07.2019
Conduct intake meetings with clients to agree on qualification criteria for candidates
Plan and execute interview and selection procedures, including screening calls, assessments, and in-person interviews
Publish job ads on careers pages, job boards, and social media (including Facebook, LinkedIn, ZipRecruiter, and internal job board site)
Source and contact passive candidates online (e.g., via LinkedIn and ZipRecruiter)
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Operated and maintained applicant tracking and candidate management systems.
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
Area Recruiting Administrator
Kelly Services
Atlanta, Georgia
02.2018 - 01.2019
Assist with sourcing candidates and providing administrative support within local branches
Coordinate and complete a variety of tasks including conducting up to 50 phone screens daily, initiating a minimum of 30 background screens and drug tests weekly for temporary employees, scheduling internal interviews, and extending at least 10 offers weekly
High-volume accounts could expand to as many as 75-100 new hire completions within a week
Process on-boarding paperwork and I-9s, entering data in front-office systems, running business reports, collecting information, and preparing business reviews for internal team and external customers
Implement various employee engagement activities for temporary staff to encourage productivity, as well as new methods of recruiting and onboarding for a faster and more efficient process for the recruitment team
Assist with orientations for high-volume projects and ensured that all paperwork and overall process are following federal laws and regulations
Created and implemented a Standard Operating Procedure for internal new hires
Serve as the Service Delivery Manager for a national account and assist branches company-wide with questions and concerns about the account.
Operations Manager
Kelly Services
Atlanta, Georgia
01.2017 - 01.2018
Provided support to over 40 internal employees, which includes recruiters, area managers, and the territory Vice President
Conducted performance reviews, compliance training, and career development planning by making recommendations and implementing improvement plans
Served as the Service Delivery Manager of a $2 million-dollar account that was serviced by branches nationwide
Ensured that the recruiters successfully executed and meet goals for their service delivery metrics
Monitored the territory programs to manage unemployment compensation, workers’ compensation, work opportunity credits (WOC), recruiting, and retention
Provided training to recruiters to ensure federal and state employment law compliance and maximum profit and results.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Operations Specialist
Kelly Services
Atlanta, Georgia
01.2015 - 12.2016
Supported the daily business operations for the commercial branches within the territory
Processed payroll, worker’s compensation claim maintenance, generated business reports, developed improvement plans, and ensured that all branches adhere to the federal and state employment laws
Assisted with new hire onboarding and orientation and conducted performance reviews
Planned and participated in recruiting events such as job fairs and new hire orientation for the local branches.
Collected, arranged and input information into database system.
Tracked and analyzed reports to determine needed improvements.
Assisted various departments with change by communicating new improvement plans and expectations.
Generated reports of findings to help management with making key decisions.
Full Cycle Recruiter
Kelly Services
Atlanta, Georgia
02.2014 - 01.2015
Provided staffing services to clients and employees
Fulfilled customer-requested job orders, completed contracts and pricing agreements, managed accounts, and resolved employee-related issues
Ensured that all customers’ needs were being met by executing service calls and having a full understanding of their staffing needs
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Used Boolean searches to develop applicant portfolios for expected openings.
Completed human resource operational requirements by scheduling and assigning employees.
Education
Master of Business Administration (MBA) - Business Management And Administration
Kennesaw State University
Kennesaw, Georgia
08.2022
Bachelor of Business Administration - Managerial Sciences, Human Resources Management, Hospitality Administration