Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Tiffany Vargas

Tiffany Vargas

Ocala

Summary

Experienced Branch Manager and Licensed Notary Public with over 8 years of expertise in managing daily operations, overseeing loan approvals, and ensuring compliance with financial and legal regulations. Proven ability to lead high-performing teams, optimize processes, and consistently exceed performance targets. Strong background in budget management, customer service excellence, and strategic planning. Known for exceptional organizational skills, integrity, and a results-driven approach that fosters long-term business success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Notary Public

State of Florida
01.2018 - Current
  • Administer oaths, affirmations, and take affidavits, ensuring complete legal compliance
  • Witness the signing of legal documents including deeds, contracts, and powers of attorney
  • Verify identities through accepted identification methods, ensuring the legitimacy of document signers
  • Maintain detailed and secure records of notarized documents in accordance with state laws
  • Stay current with state and national regulations governing notarial practices and ensure full compliance
  • Provide clients with clear, impartial guidance on the notarization process and legal requirement
  • Safeguard the confidentiality and integrity of sensitive documents throughout the process

Branch Manager

Amscot Financial
01.2018 - Current
  • Lead daily operations of a high-volume branch, managing a team of 25+ employees to deliver superior customer service and drive performance
  • Achieved an annual Net Promoter Score (NPS) of 97% by fostering a customer-centric culture and ensuring service excellence
  • Consistently exceeded revenue goals by 10% each quarter for 5 consecutive years through strategic marketing, operational improvements, and effective leadership
  • Managed branch budgets, expenses, and labor costs to maximize profitability while maintaining operational efficiency
  • Implemented data-driven strategies to enhance team performance, optimize workflows, and align operations with organizational goals
  • Resolved over 450+ customer inquiries daily, ensuring prompt issue resolution and maintaining high levels of customer satisfaction
  • Developed and executed effective recruitment and training programs, contributing to continuous staff development and a motivated workforce
  • Collaborated with senior leadership to ensure alignment of branch objectives with corporate strategies, driving long-term business growth

Education

Bachelor of Science - Finance

Grand Canyon University
Phoenix, AZ
12.2023

General Educational Development (GED) -

LaGuardia Community College
New York, NY
09.2016

Skills

    Data Management: Expertise in data entry, performance tracking, and maintaining accuracy in records

    Customer Service Excellence: Skilled in managing customer relationships, resolving issues efficiently, and ensuring customer satisfaction

    Financial Planning: Strong capabilities in budgeting, financial analysis, and resource allocation

    Sales & Marketing: Experience in executing sales campaigns, generating leads, and analyzing market trends

    Time Management: Exceptional ability to prioritize tasks and manage multiple projects under tight deadlines

Certification

  • Notary Public, State of Florida, 01/01/18, Present
  • Driver’s License, State of Florida

Languages

Spanish
Limited Working

Timeline

Notary Public

State of Florida
01.2018 - Current

Branch Manager

Amscot Financial
01.2018 - Current

Bachelor of Science - Finance

Grand Canyon University

General Educational Development (GED) -

LaGuardia Community College
Tiffany Vargas