Tiffany Vargas
Ocala
Summary
Experienced Branch Manager and Licensed Notary Public with over 8 years of expertise in managing daily operations, overseeing loan approvals, and ensuring compliance with financial and legal regulations. Proven ability to lead high-performing teams, optimize processes, and consistently exceed performance targets. Strong background in budget management, customer service excellence, and strategic planning. Known for exceptional organizational skills, integrity, and a results-driven approach that fosters long-term business success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Notary Public
State of Florida
01.2018 - Current
- Administer oaths, affirmations, and take affidavits, ensuring complete legal compliance
- Witness the signing of legal documents including deeds, contracts, and powers of attorney
- Verify identities through accepted identification methods, ensuring the legitimacy of document signers
- Maintain detailed and secure records of notarized documents in accordance with state laws
- Stay current with state and national regulations governing notarial practices and ensure full compliance
- Provide clients with clear, impartial guidance on the notarization process and legal requirement
- Safeguard the confidentiality and integrity of sensitive documents throughout the process
Branch Manager
Amscot Financial
01.2018 - Current
- Lead daily operations of a high-volume branch, managing a team of 25+ employees to deliver superior customer service and drive performance
- Achieved an annual Net Promoter Score (NPS) of 97% by fostering a customer-centric culture and ensuring service excellence
- Consistently exceeded revenue goals by 10% each quarter for 5 consecutive years through strategic marketing, operational improvements, and effective leadership
- Managed branch budgets, expenses, and labor costs to maximize profitability while maintaining operational efficiency
- Implemented data-driven strategies to enhance team performance, optimize workflows, and align operations with organizational goals
- Resolved over 450+ customer inquiries daily, ensuring prompt issue resolution and maintaining high levels of customer satisfaction
- Developed and executed effective recruitment and training programs, contributing to continuous staff development and a motivated workforce
- Collaborated with senior leadership to ensure alignment of branch objectives with corporate strategies, driving long-term business growth
Education
Bachelor of Science - Finance
Grand Canyon University
Phoenix, AZ12.2023
General Educational Development (GED) -
LaGuardia Community College
New York, NY09.2016
Skills
Data Management: Expertise in data entry, performance tracking, and maintaining accuracy in records
Customer Service Excellence: Skilled in managing customer relationships, resolving issues efficiently, and ensuring customer satisfaction
Financial Planning: Strong capabilities in budgeting, financial analysis, and resource allocation
Sales & Marketing: Experience in executing sales campaigns, generating leads, and analyzing market trends
Time Management: Exceptional ability to prioritize tasks and manage multiple projects under tight deadlines
Certification
- Notary Public, State of Florida, 01/01/18, Present
- Driver’s License, State of Florida
Languages
Spanish
Limited Working
Timeline
Notary Public
State of Florida
01.2018 - Current
Branch Manager
Amscot Financial
01.2018 - Current
Bachelor of Science - Finance
Grand Canyon University
General Educational Development (GED) -
LaGuardia Community College
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