Tiffany Sharee Vincent
Berkeley,CA
Summary
A motivated office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings, and providing customer assistance.
Overview
7
7
years of professional experience
Work History
Case Manager
Alameda County Case Management
11.2021 - Current
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
Case Manager 2
Telecare JAMHR
08.2016 - 01.2021
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Facilitated group session for 10 clients to promote behavioral change.
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
Case Manager 1
Telecare STRIDES
08.2016 - 08.2019
- Assisted clients in attaining community independence by assisting financial management.
- Conveyancing clients to their appointments.
- Monitored client's progress and tracked client services to provide crisis interventions.
- Researched best practices and developed strategies to improve program outcomes.
Education
Master of Arts - Social Work
Walden University
Washington Ave S, Minneapolis, MN 5540105.2024
Bachelor of Arts - Social Work
Walden University
Washington Ave S, Minneapolis, MN 5540101.2022
Associate of Science - Social Sciences
Laney College
900 Fallon St, Oakland, CA 9460701.2016
High School Diploma -
Berkeley High School
1980 Allston Way, Berkeley, CA 9470401.2012
Skills
- Proofreading
- File Organization
- Scheduling Appointments
- Microsoft Office proficiency
- Multitasking
- Customer service
- Mail Handling
- Critical Thinking
training
- Alameda County Sub-Payee Finances
Timeline
Case Manager
Alameda County Case Management
11.2021 - Current
Case Manager 2
Telecare JAMHR
08.2016 - 01.2021
Case Manager 1
Telecare STRIDES
08.2016 - 08.2019
Master of Arts - Social Work
Walden University
Bachelor of Arts - Social Work
Walden University
Associate of Science - Social Sciences
Laney College
High School Diploma -
Berkeley High School
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