Tiffany Taylor
Charlotte,NC
Summary
Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
12
12
years of professional experience
Work History
Fraud and Claims Operations Representative
Wells Fargo
10.2022 - Current
- Adhered strictly to company policies, resulting in savings of over $50,000 by mitigating fraud claims
- Conducted thorough reports and individual transactions, detecting potential fraudulent activities.
- Diligently represented the company's values and missions in all interactions , fostering a positive reputation and upholding the organizations esteemed image
Business Development Manager
Keffer Kia
03.2021 - 06.2022
- Coordinated innovative strategies to accomplish marketing objectives and recruitment for new hires and revamping the team structure for the department
- Established business with over 75 new customers monthly to increase purchases of products and services while exceeding monthly quotas
- Established relationships with key decision-makers within organization to promote growth , retention , and fit business needs
Business Development Representative
Chrysler Jeep Dodge RAM
06.2018 - 12.2020
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers
- Used multiple CRMs to handle current portfolio and prospective leads
- Achieved over $2000 in monthly revenue, exceeding monthly objectives by 25% by using cold and warm business techniques to meet business quotas
Inside Sales Representative
Red Ventures
10.2016 - 04.2018
- Set up new accounts, established customer credit, and set up payment methods.
- Answered on average of 24 customer calls daily selling 50% of leads
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
Site Director P.s 26
The YMCA
06.2013 - 10.2016
- Recruit, Interview, hire, train and supervise staff according to YMCA policies.
- Manage administrative issues such as data entry AS400, reports, space, security to maintain success of programs
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Education
MBA - Human Resource Management
Johnson & Wales University
Charlotte, NC 2018.08 - 2021.05
Bachelor of Science - Sport Management
St. John's University
Queens, NY 2011.01 - 2015.05
Skills
Negotiation
Timeline
Fraud and Claims Operations Representative
Wells Fargo
10.2022 - Current
Business Development Manager
Keffer Kia
03.2021 - 06.2022
Business Development Representative
Chrysler Jeep Dodge RAM
06.2018 - 12.2020
Inside Sales Representative
Red Ventures
10.2016 - 04.2018
Site Director P.s 26
The YMCA
06.2013 - 10.2016
MBA - Human Resource Management
Johnson & Wales University
2018.08 - 2021.05
Bachelor of Science - Sport Management
St. John's University
2011.01 - 2015.05
Similar Profiles
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Thomas Subin AlexThomas Subin Alex
Vice President, Lead Control Management Officer at Wells Fargo International Solutions Private LTDVice President, Lead Control Management Officer at Wells Fargo International Solutions Private LTD
Ismael PalafoxIsmael Palafox
Small Business Relationship Manager at Wells FargoSmall Business Relationship Manager at Wells Fargo
India MitchellIndia Mitchell
Lash Technician at Freelance Lash TechnicianLash Technician at Freelance Lash Technician