Summary
Overview
Work History
Skills
Timeline
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Tiffany K. Gehrig

Rhinelander,WI

Summary

Experienced in billing, accounting and general office procedures. Organized, detail-oriented, and accurate with background in administrative functions, supervisory duties, and human resources. Excellent communication and leadership consistently demonstrated. Strong planner and problem solver who readily adapts to change and works well independently and as part of a team. Able to juggle multiple priorities. Known for dedication in providing excellent customer service. Strong knowledge in Microsoft Word, Microsoft Excel, and a typing speed of 60+ wpm.

Overview

18
18
years of professional experience

Work History

Closing Officer

Gowey Title
11.2018 - Current
  • Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
  • Coordinated with sellers, buyers, escrow agents, and real estate agents to complete loan submissions and scheduled closing dates.
  • Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
  • Reviewed funding packages by calculating fees and arranging for disbursement of funds.
  • Managed final steps of closing process to mitigate risk and errors, achieving timely and efficient closings.
  • Implemented fraud detection techniques to identify red flags.
  • Prepared deeds and leases, closing statements and purchase agreements.
  • Assisted in resolving any post-closing issues swiftly to maintain client satisfaction levels.
  • Prepared comprehensive closing packages that included title commitments, legal descriptions, settlement statements, and other essential documents.
  • Coordinated scheduling of closings with all parties involved to ensure seamless transactions without unnecessary delays.
  • Balanced disbursement accounts accurately after each transaction, ensuring proper allocation of funds to relevant parties.
  • Maintained strict confidentiality when handling sensitive client information and financial records throughout the entire closing process.
  • Reduced errors in closing documents by diligently reviewing and validating all required information.
  • Contributed to business growth by consistently achieving and exceeding closing targets, resulting in increased revenue for the company.

Accounting Specialist

Rhinelander Auto Center
08.2011 - 10.2015
  • Maintained financial records, budgets, and handled accounts payable-processing invoices and payments, reconciled credit accounts, and researched reconciliation of account balances, as well as accounts receivable-receiving and applying payments, processing bank deposits
  • Developed and implemented a lien perfection process to ensure all title lien perfections are completed in a timely manner and regulatory compliance is followed in all 50 states
  • Posted accounting entries on all wholesale, vendor, departmental transactions
  • Processed vehicle titling/transfers
  • Handled database entries, emails and other correspondence, along with online research and maintaining relations with vendors, clients
  • Performed a multitude of human resources functions, including, but not limited to: health insurance, payroll inquiries, wage garnishments, and interviewing perspective office assistant applicants
  • References: Kyle Plummer (715)365-8100

In-Office Manager

Miracle Ear, Inc
10.2015 - 11.2018
  • File client paperwork, accounting, insurance submission/verification, billing, collections, finances, and marketing. Maintain all daily, weekly and monthly reports
  • Handle sales, process payments, data entry, and provide all information necessary to book appointments/maintain patient and office records. Call prospective clients and decipher potential opportunities for sales. Responsible for validating requests/authorizations for release of medical information according to procedures and HIPAA guidelines
  • Responsible for ensuring company meets or exceeds daily, weekly, monthly, and quarterly sales goals
  • References: Dean Hoger (715)482-2169
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Front Line Teller

Northwoods National Bank
05.2007 - 08.2011
  • Initially hired as entry-level teller; promoted due to accuracy, speed, and skill
  • Maintained proper cash limits, cashed checks, accepted deposits, and issued cashier's checks, money orders, cash advances, and funds transfers
  • Answer inquiries regarding checking and savings accounts and other bank related products
  • Count and balance the vault, ATM, and teller drawer as well as performing drawer audits
  • References: Alan Ruetten (715)362-7878
  • Demonstrated resilience and adaptability during times of high customer volume, remaining calm under pressure while consistently providing exceptional service.
  • Expanded cross-selling opportunities with proactive identification of customer needs and presenting relevant financial products or services.
  • Participated in ongoing training programs to stay current with industry trends, regulations, and best practices for frontline tellers.

Skills

  • Deadline oriented
  • Notary public
  • Legal compliance
  • Escrow management
  • Problem-solving
  • Time management
  • Attention to detail
  • Leadership skills
  • Multitasking
  • Reliability
  • Microsoft office
  • Self motivation
  • Complaint handling

Timeline

Closing Officer

Gowey Title
11.2018 - Current

In-Office Manager

Miracle Ear, Inc
10.2015 - 11.2018

Accounting Specialist

Rhinelander Auto Center
08.2011 - 10.2015

Front Line Teller

Northwoods National Bank
05.2007 - 08.2011

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Tiffany K. Gehrig