Tiffany Turpin Johnson

Consult on enterprise-wide leadership and learning development solutions. Develop and manage leadership, talent, and organization development program success measures, reporting, delivery, and executive readout using Smartsheet and other technologies. Curate, write, and edit leadership and learning content, experiences, and programs shared with 2k+ global leaders. Support efficacy of facilitators, learning experience designers, and other talent team members. Develop and improve learning and organization development processes and operations to maximize efficiency and build business cases. Serve as SME in Smartsheet, metrics, user experience, and content creation and development; and as thought leader across Organizational Effectiveness business unit.

Awards:

• FY2021 Q2 Above & Beyond Award Winner
• Brandon Hall Group HCM Excellence Awards - Brandon Hall Group Excellence in Future of Work Awards 2021 Gold Medal in Best Advance for Leading Under a Crisis

Leadership Positions

• Lead, Communications & Analytics pod, ADAPT ERG committee
• Co-Lead, Learning & Development pod, PRIDE ERG committee
• Project Management & Success Measures, tHRive Committee
• Team Lead, Content & Metrics & Change Management Teams - VP leader development project

Efficiently and effectively sourced, hired, and coordinated training for 200 seasonal staff for nationwide STEM-oriented robotics day and residential camps. Maintained and developed relationships between executive team, seasonal staff, and Camp Directors. Created and implemented promotional and outreach materials.

Major long-term clients included Talent, Inc. (Resume Writer), Entranced Publishing (Senior Editor), and Tampa Bay Times (Real Estate Blogger).

Excelled as senior operating executive with full P&L accountability for all apartment home rental business activities in conventional facility comprising 180 units and employing workforce of 5.
• Consistently exceeded aggressive 5% YOY revenue goals in highly competitive, deeply recessive market while continuously understaffed.
• Maintained 95%+ occupancy with rates $200+ per month higher than closest competitors.
• Project-managed annual capital projects of $72k.
• Developed Revenue Goal Board, adopted region-wide, to monitor and promote revenue growth.
• Continue to serve as mentor to remaining staff and staff who have since moved on.

Directed all leasing efforts for 2 properties (1,356 total beds),

• Created many tools, documents, and databases implemented org-wide.
• Recruited top talent who went on to become Marketing Directors, Regional Managers, Area Accounting Managers, Senior Community Managers, and more.

Oversaw staff of 20 in managing all aspects of multimillion-dollar student-housing community. Managed budget implementations, employee reviews, training, schedules and contract negotiations.

• Implemented operational strategies and effectively built customer and employee loyalty.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

Aided in experimental design, experiment conduction, and industry conference presentation.