Tiffany Wark
Monterey,CA
Summary
Dynamic professional with over 10 years of customer service expertise across corporate and small business environments, complemented by entrepreneurial experience in launching a successful business with Mary Kay. Demonstrates strong organizational skills and the ability to manage multiple priorities effectively in high-pressure environments. Experienced in collaborating with senior management and vendors to meet sales objectives. Rapid learner with a proven track record in planning and execution.
Overview
13
13
years of professional experience
Work History
Independent Beauty Consultant
Mary Kay
01.2025 - Current
- Enhance client satisfaction by providing personalized beauty consultations and product recommendations.
- Utilize a CRM system to track customer data and monitor sales performance.
- Maintain detailed records of client preferences, purchase history, and contact information for future marketing initiatives and personalized outreach efforts.
- Process product purchases and payments, coordinate packaging, inventory management, and handling customer requests simultaneously.
- Orchestrate contract negotiations and agreements with vendors and collaborators.
- Demonstrate cosmetic application practices to achieve desired styles.
- Analyze customer skin to assess conditions and skin type and suggest products and treatments.
- Optimized appointment scheduling to maximize productivity while maintaining a high level of customer service.
- Establishing a loyal client base through consistent follow-ups and engaging communication strategies.
- Boosting sales through effective demonstration of makeup techniques and skincare routines.
- Successfully upsold additional products by identifying client needs and suggesting complementary items.
- Designing marketing materials that effectively promote products and services.
Assistant Manager
360 Health Café
01.2023 - Current
- Work with POS system to place orders.
- Provide quality customer service, ensuring knowledge of products and equipment.
- Execute loss prevention procedures, monitor waste logs, and ensure adherence to policies.
- Offer technical guidance to new team members and oversee compliance with workplace standards.
- Engage with customers, resolve complaints, and coordinate work with outside contractors.
- Assist with administrative support, greet customers, maintain stock, and ensure a safe environment.
- Generate repeat business through exceptional customer service.
Server and Line Cook
Paradise Bar and Grill
01.2018 - 12.2022
- Ensured seamless service and guest satisfaction by managing tables, taking accurate orders, and collaborating with kitchen staff.
- Addressed and resolved guest complaints promptly, maintaining high levels of satisfaction.
- Implemented safety protocols during the global health crisis to ensure a safe working environment.
- Trained and mentored over 10 staff members to enhance team efficiency.
- Executed diverse full course menus in a high-pressure environment, accommodating up to 200 covers per night.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Host/Server
Johnny Rockets
01.2012 - 01.2018
- Manage customer inquiries and complaints efficiently.
Ensure accuracy in order taking and delivery. - Collaborate with kitchen staff to maintain quality standards.
- Uphold cleanliness and organization in the dining area.
Train new servers on company procedures. - Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Monterey Adult School
Monterey, CA06.2012
Skills
- Decision Making
- Emotional Intelligence
- Creativity
- Leadership
- Adaptability
- Marketing
- Sales
- Ability to Multitask
- Fast Learner
- Computer Skills
- Teamwork
- Customer Service
- Team Management
- Problem-Solving
- Communication
- Adaptability
- Training
- Organizational abilities
Website
marykay.com/tiffanylovesyou
Timeline
Independent Beauty Consultant
Mary Kay
01.2025 - Current
Assistant Manager
360 Health Café
01.2023 - Current
Server and Line Cook
Paradise Bar and Grill
01.2018 - 12.2022
Host/Server
Johnny Rockets
01.2012 - 01.2018
High School Diploma -
Monterey Adult School
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