Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Yailine Taveras

The Bronx,NY

Summary

Customer Associate with 5 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

3
3
years of professional experience

Work History

HR Assistant

AMAZING HOME CARE
09.2022 - Current
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
  • Maintained office supplies, distributed mail, and processed invoices for payment.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.

Sales Associate KEY HOLDER

Metro By T-Mobile
01.2022 - 09.2022
  • Operated POS system to total purchases and receive and process cash and credit payments.
  • Coordinated store products and conducted inventory counts to maintain merchandise flow.
  • Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to [Number] employees.
  • Collaborated with store employees to achieve established sales objectives and goals, boosting overall sales [Number]%.

MANAGER

McDonald's
05.2021 - 05.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Recorded inventory sales into organization's weekly income report.

REFERALLS CORDINATOR

FRIENDS AND FAMILY HOME CARE
05.2020 - 05.2021
  • Gathered and organized materials to support operations.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Entered data, generated reports and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.

Education

High School Diploma -

THE COLLEGE ACADEMY
New York

Skills

  • Personnel Reports Preparation
  • HR Policies
  • Generating Reports
  • Personnel Documentation Verification
  • BILLIGUAL ( FLUENTLY SPEAK ENGLISH & SPANISH
  • DATA ENTRY > WRITTING >DETAIL ORIENTED
  • TIME MANAGMENT > CUSTOMER SERVICE
  • PHONE ETIQUETTE , ORGANIZATION

Timeline

HR Assistant

AMAZING HOME CARE
09.2022 - Current

Sales Associate KEY HOLDER

Metro By T-Mobile
01.2022 - 09.2022

MANAGER

McDonald's
05.2021 - 05.2022

REFERALLS CORDINATOR

FRIENDS AND FAMILY HOME CARE
05.2020 - 05.2021

High School Diploma -

THE COLLEGE ACADEMY
Tiffany Yailine Taveras