TIFFENY JOSEPH
Washington,USA
Summary
Experienced professional with over 10 years in analytical, administrative, supervisory, problem-solving, research, and leadership roles. Seeking a position to leverage skills for mutual growth and success. Passionate about using diverse skill set to make a positive impact in a dynamic work environment. Committed to continuous learning and professional development to stay ahead in an ever-evolving industry landscape.
Overview
2026
2026
years of professional experience
Work History
Senior Analyst
New York City Human Resources Administration
New York, NY
01.2020 - Current
- Conducted comprehensive research to identify vendors offering volunteer and internship opportunities.
- Compiled and showcased detailed analysis report.
- Coordinated the development and implementation of Memorandum of Understanding protocols.
- Coordinated with internal teams to align on expectations before finalizing contracts.
Training Facilitator
New York City Human Resources Administration
New York, NY
01.2019 - 01.2020
- Trained and supervised staff on policy and procedure implementation across multiple local government agencies statewide
- Oversaw scheduling and leave management for training participants
- Designed structured training modules for onboarding trainers
- Reviewed policy updates to eliminate outdated policies and procedures from training materials
Enforcement Liaison
New York State Office of Children and Family Services
New York, NY
01.2017 - 01.2019
- Monitored local social service districts and county youth bureaus for adherence to state and federal guidelines
- Managed enforcement action requests for non-compliant day care providers.
- Prepared and submitted finalized enforcement action requests to legal department.
Youth Development Representative
District of Columbia Youth Rehabilitation Services
Washington, DC
01.2015 - 01.2017
- Oversaw groups of detained juveniles
- Certified in Cognitive based treatment methods
- Led group sessions using engaging and interactive activities.
- Submitted comprehensive feedback through reporting, documentation and daily briefings
Fraud Investigator
New York City Human Resources Administration
New York, NY
2013 - 2014
- Ensured systematic documentation of information and resources for active investigations
- Formulated case strategies and executed detailed investigations to gather evidence
- Directed cases to District Attorney's office for prosecution
- Balanced concurrent employment at New York City Administration for Children's Services.
Child Protective Specialist
New York City Administration for Children's Services
New York, NY
01.2010 - 01.2015
- Oversaw protective placement and case management of children deemed to be at risk or in imminent danger
- Facilitated family reunification activities
- Presented reports and findings to stakeholders at citywide review proceedings, on high risk cases and appeared in court to submit reports and provide testimony
- Drafted legal documents including court reports and petitions.
Quality Assurance Analyst
AT&T Wireless
Paramus, NJ
01.2007 - 01.2009
- Assessed interaction quality for incoming and outgoing communications.
- Utilized a quality monitoring system to track issues and assess results.
- Implemented strategies to boost overall productivity through targeted training.
Education
MPA - Public Administration & Non-Profit
Long Island University
Brooklyn, NY05.2012
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY06.2009
Timeline
Senior Analyst
New York City Human Resources Administration
01.2020 - Current
Training Facilitator
New York City Human Resources Administration
01.2019 - 01.2020
Enforcement Liaison
New York State Office of Children and Family Services
01.2017 - 01.2019
Youth Development Representative
District of Columbia Youth Rehabilitation Services
01.2015 - 01.2017
Child Protective Specialist
New York City Administration for Children's Services
01.2010 - 01.2015
Quality Assurance Analyst
AT&T Wireless
01.2007 - 01.2009
MPA - Public Administration & Non-Profit
Long Island University
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Fraud Investigator
New York City Human Resources Administration
2013 - 2014