Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Tiffeny Zimmerman

Fort Atkinson,WI

Summary

Skilled in case documentation and mental health awareness, I leveraged strong leadership and compassionate communication at Homes For Independent Living to enhance patient care. My approach, focusing on crisis intervention and continuous professional development, significantly improved outcomes for high behavioral individuals, demonstrating my adaptability and commitment to excellence in healthcare. I am very dependable and reliable. I am always willing to take on added responsibilities to meet team goals. I am hard working and passionate and always eager to do new things and help out where I maybe needed

Overview

5
5
years of professional experience
1
1
Certification

Work History

Adult Day Care

Buckaroos
07.2024 - Current
  • Maintained cleanliness of facilities, adhering to strict sanitation standards for the health and safety of clients.
  • Participated in ongoing professional development opportunities to stay current on best practices within adult day services industry trends.
  • Encouraged residents to participate in social and recreational activities.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported medication management by administering prescribed medications according to established protocols.
  • Promoted client participation in recreational activities, supporting physical fitness and overall wellbeing.
  • Aided with bowel and bladder care, respecting privacy and dignity of the resident.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Private Caregiver

Priscilla Huessner
04.2024 - Current
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Promoted client independence through encouragement and assistance in self-care tasks when appropriate.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Managed patient medications, ensuring accurate dosages and timely administration.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Transfers with an Ez-Stand

Home Care Provider

Ilife
11.2022 - Current
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided direct personal care and administrative services to clients.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Due clients tube feeding
  • Client is in wheelchair and uses ceiling hoyer lift for transfers
  • I also due Respite care as needed

Home Health Caregiver

True Comfort Home Care
08.2021 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Provided mobility assistance such as walking and regular exercising.
  • Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.
  • Trained new staff members on best practices for home health care.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Transported clients for medical and personal outings.

Lead Care Manager

Homes For Independent Living
11.2023 - 05.2024
  • Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
  • Supported staff with clinical, functional and operational assistance.
  • Collaborated with multidisciplinary teams to provide comprehensive care for residents, addressing physical, emotional, and cognitive needs.
  • Established trust among families of residents by maintaining open lines of communication regarding changes in health status or treatment plans.
  • Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
  • Demonstrated strong leadership skills through effective decision-making abilities that consistently led to successful outcomes for both residents and employees alike.
  • Evaluated clients progress and adjusted service plans to address areas of concern.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
  • Maintained detailed records in compliance with agency standards and regulations.
  • Responded to emergency situations and provided support to promote client safety and wellbeing.
  • Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
  • Enhanced patient care by developing and implementing individualized care plans.
  • Maintained up-to-date knowledge of community resources by networking with local organizations and attending professional development opportunities.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Collaborated with store manager to maintain daily operations.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Reduced medication errors by implementing strict medication administration protocols and providing ongoing education for staff members.
  • Coordinated appointments with healthcare professionals for routine check-ups or specialized treatments necessary for each resident''s condition.

Lead Care Manager

Springbrook Inspirations / CareOne, LLC
02.2020 - 08.2023

I worked with clients that where High Behavioral Individuals

  • Demonstrated strong leadership skills through effective decision-making abilities that consistently led to successful outcomes for both residents and employees alike.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Assessed clients and developed plans to meet needs.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed records in compliance with agency standards and regulations.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
  • Did ISP's, BSP's
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Reduced medication errors by implementing strict medication administration protocols and providing ongoing education for staff members.
  • Managed crises effectively by remaining calm under pressure while coordinating necessary resources in a timely manner.
  • Organized activities specifically designed to enhance the social lives of residents while promoting cognitive stimulation and physical engagement.
  • Coordinated appointments with healthcare professionals for routine check-ups or specialized treatments necessary for each resident''s condition.
  • Engaged in continuous professional development to stay current with advances in care management.

Education

No Degree -

Cambridge Schools
Cambridge, WI

Skills

  • Case documentation
  • Mental health awareness
  • Self-awareness
  • Transportation assistance

Certification

Guide to managing Type 2 Diabetes for Caregivers

Know your meds: Common side effect, interactions and other advice for caregivers

Better understanding Self-injuries Behavior

A personal approach for managing stress

Mental Health Matters: Better understanding personality disorders

Dual Diagnosis: Mental illness and Substance abuse

Dealing with Life Stressors: Stress Management

Coping with down syndrome

Interests

  • Music
  • Horseback Riding
  • Baking
  • Cooking
  • Watching Movies and TV Shows
  • Animal Care
  • Playing Sports (Volleyball)
  • Swimming
  • Camping
  • Adventure Travel
  • Road Trips

Timeline

Adult Day Care

Buckaroos
07.2024 - Current

Private Caregiver

Priscilla Huessner
04.2024 - Current

Lead Care Manager

Homes For Independent Living
11.2023 - 05.2024

Home Care Provider

Ilife
11.2022 - Current

Home Health Caregiver

True Comfort Home Care
08.2021 - Current

Lead Care Manager

Springbrook Inspirations / CareOne, LLC
02.2020 - 08.2023

No Degree -

Cambridge Schools
Tiffeny Zimmerman