Tiffiani Tarver
Atlanta,GA
Summary
Over 10+ years of high-leveled administrative experience interacting with customers and clients to provide information in response to inquiries about products and services and to handle and resolve complaints. Wonderful Customer Service, Strong organizational skills, interpersonal, planning, verbal and written communication skills, also over 7 years of experience in a Logistics environment. Impeccable credibility, professionalism, and dependability. Confident and decisive under stressful conditions.
Overview
17
17
years of professional experience
Work History
Interim Office Supervisor/Customer Service Representative III/ Scheduling Coordinator/Inventory Specialist/ Project Manager/ Safety Committee Lead Coordinator
Apl Logistics – Colgate Palmolive Distribution Center
Lithia Springs, GA
01.2017 - Current
- Direct Assistant to the Front Office Manager, Operations Manager, and the General Manager
- Knowledge of SAP 730/S4-HANA, WMS Irista /Manhattan Warehouse Management System, and Yard commander
- Scheduling inbound/outbound appointments for a high volume DC
- Project Manager for onsite Co-packing company
- Billing/ Financial support for Human Resources
- Administrative Assistant duties; with general office procedures/supervisory experience, experience in A/P, A/R and payroll
- Managing a team of 7 schedulers, assisting with problem solving and de-escalations
- Special Project Coordinator
- Coordinate Reversed Logistics with processing returned shipments from all global DC’s
- Internal Training Audit Coordinator/ Random Audits
- Reports and support for the Operations Manager/ General Manager
- Checking, Maintaining and Researching inventory in the DC
- Data Entry along with communicating daily via telephone and emails
- Communication with Customers of the Company, Liaisons, and other Distribution Centers
HR Contingent Analyst/Service Provider Research Coordinator/Claims Analyst
StaffMark Staffing- The Home Depot
Atlanta, GA
01.2015 - 07.2017
- Screened applicants for job applications that were submitted for review in a call center environment
- Effectively and professionally communicated back and forth with other companies, employees, and applicants
- Reviewed insurance claims prior to being submitted for approvals
- Provided great customer service in a comfortable environment
- Professional phone voice
- Great knowledge and understanding of customer’s products, services, and policies
- Strong time management and decision making skills
- Adaptaibilty and accountability
- Made copies, filing, and verifying information for new client, while maintaining multiple telephone lines
- Reviewed, prepared, entered and followed- up on orders placed to ensure good customer relations by meeting specific delivery dates
Assistant Site Manager
Horizon Staffing- Storage World Inc.
Atlanta, GA
08.2014 - 01.2015
- Starting, maintaining and ending lease agreements
- Open/close establishment and perform routine inspections of the units including lock checks daily
- Processed mail, processed invoices, processed payments, also promoted marketing and selling items inside the store
- Managed Multiple lined telephone systems
- Receive payments by cash, check, credit cards, and automatic debits; also make change for cash transactions and process bank deposits
- Keep logs of daily reports, manager summary and rental activity in the system and on paper
- Archived records accordingly
Administrative Assistant
FeMac Management, LLC
Peachtree City, GA
03.2008 - 09.2013
- Provided support for a small company; managing multiple real estate properties
- Maintained office equipment, copying and filing
- Reviewed applications prior to being submitted for approval
- Contact all clients and scheduled meetings
- Receive payments by cash, check, credit cards, and automatic debits; also make change for cash transactions and process bank deposits
Education
Certificate - HIPAA Privacy Training
OSHAcademy
Atlanta, GA10.2024
Certificate - Bloodborne Pathogens Training
American Red Cross
Atlanta, GA10.2024
Associate’s Degree - Business Management, Business Administration Management
Southern Crescent Technical College
Griffin, GA01.2014
Diploma - Certified Microsoft Office Specialist, Certified Administrative Assistant
Southern Crescent Technical College
Griffin, GA01.2014
Diploma - Certified Medical Assistant
Georgia Medial Institute
Jonesboro, GA01.2005
Skills
- Quick Learner
- Follow-up
- Detail Oriented
- Leadership
- Team Member
- Problem Solver
- Analytical
- Motivated
- Time Management
Accomplishments
- Associate of the year ( with a company banner inside the DC)- 2022
- Award and Acknowledgement for Well rounded Associate and most Achieved Associate of the year- 2021
Timeline
Interim Office Supervisor/Customer Service Representative III/ Scheduling Coordinator/Inventory Specialist/ Project Manager/ Safety Committee Lead Coordinator
Apl Logistics – Colgate Palmolive Distribution Center
01.2017 - Current
HR Contingent Analyst/Service Provider Research Coordinator/Claims Analyst
StaffMark Staffing- The Home Depot
01.2015 - 07.2017
Assistant Site Manager
Horizon Staffing- Storage World Inc.
08.2014 - 01.2015
Administrative Assistant
FeMac Management, LLC
03.2008 - 09.2013
Certificate - HIPAA Privacy Training
OSHAcademy
Certificate - Bloodborne Pathogens Training
American Red Cross
Associate’s Degree - Business Management, Business Administration Management
Southern Crescent Technical College
Diploma - Certified Microsoft Office Specialist, Certified Administrative Assistant
Southern Crescent Technical College
Diploma - Certified Medical Assistant
Georgia Medial Institute
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