Jelani Peterson
Spanaway
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
25
25
years of professional experience
Work History
Bud-tender- Customer Service
Commencement Bay Cannabis
Tacoma
01.2024 - Current
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
- Assisted customers in selecting products based on their needs and preferences.
- Kept up-to-date records of all transactions in compliance with state regulations.
- Greeted customers with a friendly and inviting attitude.
- Verified customer identification to ensure they met age requirements for purchasing marijuana products.
- Provided excellent customer service by answering questions regarding product usage and benefits.
Forex Trader and Account Management
FTMO
Tacoma
01.2001 - Current
- Identified trends in the forex market through technical analysis techniques such as charting patterns and oscillators.
- Created strategies for entering and exiting trades based on market conditions.
- Provided guidance to clients on how best to use leverage when trading in the forex market.
- Developed technical indicators to identify trade entry points and exit points.
- Performed backtesting of strategies before implementing them live.
- Researched emerging markets for potential investment opportunities.
Automobile Salesman
Honda Automotive
Tacoma
01.2023 - 01.2024
- Provided timely follow-up on inquiries made by potential customers.
- Negotiated prices and set up contracts to finalize sales agreements.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Greeted customers and provided information about products and services.
- Solicited orders from existing customers through phone calls and emails.
- Generated leads from cold-calling prospective clients.
- Demonstrated product features, benefits and use to potential buyers.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
Education
Associates - Sociology
Portland State University
06-2020
High School Diploma -
TCC Running Start, Wilson High School
06-2018
Skills
- Customer Service
- Auto maintenance
- Front Desk Attendant
- Valet
- Guest Service
- Food Production
- Marketing Strategy
- Market Analysis and Research
- Residential Cleaning
- Auto Detailing
- Food Preparation
- Canine Trainer
- Automobile Salesman
- Fitness/gym Assistant
Awards
- Highest Earner
- Positive Yelp Review- Customer Satisfaction
- Honor Roll
- Attention to Detail Expert
Timeline
Bud-tender- Customer Service
Commencement Bay Cannabis
01.2024 - Current
Automobile Salesman
Honda Automotive
01.2023 - 01.2024
Forex Trader and Account Management
FTMO
01.2001 - Current
Associates - Sociology
Portland State University
High School Diploma -
TCC Running Start, Wilson High School
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