Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tiffiney Mills

Lafayette,LA

Summary

To obtain a Customer service position within the organization that will utilize my critical thinking, referral networking, and multitasking abilities. Resourceful Counselor brings over fifteen years of experience in mental health support and crisis response. Develops successful therapeutic processes and encourages honest discussions to help improve mental health. Shows empathy and understanding to clients of various backgrounds and needs.

Overview

7
7
years of professional experience

Work History

Counselor and Utilization Review

Inkreasing Kare
Hammond, LA
11.2023 - Current
  • Verified insurance benefits on behalf of recipients.
  • Completed authorizations for MHR services.
  • Completed all assessments and treatment planning on behalf on recipients.

Certified Addiction Counselor

Sanctuary Louisiana
Lacassine, LA
09.2019 - 10.2023
  • Individual, group and family sessions
  • Completed transition plan as well as referrals for clients, Developed individualized treatment plans for clients
  • Facilitated Aftercare and Family Support Groups Weekly.

Counselor

Compass Detox
Lafayette, LA
01.2019 - 07.2019
  • Assisted clients with attaining medical management
  • Provided Substance Abuse Counseling to clients
  • Made necessary referrals regarding mental health as well as substance abuse
  • Employed crisis prevention and interventions
  • Initiated completion of client assessments.

Utilization Reviewer

Sanctuary Louisiana
Lacassine, LA
07.2017 - 01.2019
  • Completes all initial and concurrent reviews with insurance providers
  • Submits retro reviews as well as appeal letters
  • Submit all billing to local providers and initiated all paper for initial and ongoing authorizations

Education

Master’s in Social work -

Walden University
11.2023

Skills

  • Solution-Focused Counseling
  • Mental Health Support
  • Intervention Planning
  • Substance Abuse Counseling
  • Crisis Intervention
  • Needs Assessment
  • Care Planning
  • Client Advocacy

References

References available upon request.

Timeline

Counselor and Utilization Review

Inkreasing Kare
11.2023 - Current

Certified Addiction Counselor

Sanctuary Louisiana
09.2019 - 10.2023

Counselor

Compass Detox
01.2019 - 07.2019

Utilization Reviewer

Sanctuary Louisiana
07.2017 - 01.2019

Master’s in Social work -

Walden University

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Tiffiney Mills