Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Intern

Tiffini Powell

Romeoville,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Class A CDL Truck Driver

Rayne Logistics Inc
Carol Stream
07.2021 - Current
  • Conduct routine safety inspections to ensure safety and compliance with regulations
  • Plan and execute efficient routes, reducing route time by 10%
  • Successfully delivered goods to multiple destinations within deadlines
  • Used problem-solving skills to address and resolve customer concerns striving for customer satisfaction.

Unemployed

Unemployment
03.2020 - 07.2021

Temp Worker

BP Staffing
Joliet
03.2019 - 03.2020
  • Used problem-solving skills to address and resolve customer concerns striving for customer satisfaction
  • Established drivers check-in process to check drivers well-being and location
  • Moved large quantities of merchandise using pallet jacks, dollies, and hand trucks
  • Reorganized items using forklifts and pallet jacks
  • Organized, staged, and stored incoming merchandise.

Insurance Verification Specialist

AMITA
Lisle
12.2016 - 03.2019
  • Verified patient insurance coverage and benefits
  • Worked closely with healthcare providers, patients, and insurance companies to ensure accurate and timely processing of insurance claims
  • Collected patient demographic and insurance information, including policy numbers, group numbers, and effective dates
  • Contacted insurance companies to verify patient insurance coverage and benefits, including eligibility, deductibles, co-pays, and pre-authorization requirements
  • Worked with healthcare providers to obtain pre-authorization for medical procedures and surgeries
  • Reviewed claims for accuracy and completeness before submission
  • Identifying any discrepancies or missing information that may result in claim denials or delays
  • Investigated and resolved claim rejections, denials, and appeals
  • Collaborating with insurance companies and healthcare providers to resolve any billing or coding issues.

Office Manager

Valley Imaging Consultants
Aurora
06.2010 - 03.2016
  • Reconciled accounts and managed documents to facilitate office operations
  • Worked with staff and other managers to identify and execute process improvements
  • Assisted with human resources duties to facilitate recruiting, interviewing, and onboarding processes
  • Maximized employee performance with hands-on training and close mentoring
  • Assisted with remodeling and office moves, driving facilities management
  • Enforced security procedures for recording visitors, suppliers, and other guests
  • Updated personnel records to document promotions, performance reviews, and other employee transactions
  • Improved productivity after reviewing and modifying operations and workflows.

Education

High school diploma -

Joliet West High School
06.1993

Skills

  • Insurance Benefits Verification
  • Medical terminology
  • Employee Supervision
  • Staff Hiring
  • Customer Service
  • Billing
  • Inventory Control
  • Administrative Support
  • Quality Control
  • Coverage Determination
  • Conflict Resolution
  • Decision-Making
  • Documentation Review

Certification

Texas All Lines Claims Adjuster, 12/01/23, 03/01/25

Assessments

  • Customer service, Proficient, 12/01/20, Identifying and resolving common customer issues
  • Customer focus & orientation, Proficient, 10/01/23, Responding to customer situations with sensitivity
  • Administrative assistant/receptionist, Proficient, 10/01/23, Using basic scheduling and organizational skills in an office setting

Timeline

Class A CDL Truck Driver

Rayne Logistics Inc
07.2021 - Current

Unemployed

Unemployment
03.2020 - 07.2021

Temp Worker

BP Staffing
03.2019 - 03.2020

Insurance Verification Specialist

AMITA
12.2016 - 03.2019

Office Manager

Valley Imaging Consultants
06.2010 - 03.2016

High school diploma -

Joliet West High School

Similar Profiles

CREATE PROFILE
Tiffini Powell