Tiffiny Davai
Cleveland,OH
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
9
9
years of professional experience
Work History
Residential Coordinator
Welcome House, Inc.
05.2020 - Current
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Improved residential safety by conducting regular inspections and coordinating necessary repairs.
- Streamlined administrative processes for more efficient management of lease agreements, rent collections, and resident inquiries.
- Increased occupancy rates with targeted marketing strategies and community outreach efforts.
- Developed a strong sense of community among residents through the organization of events, activities, and support services.
- Managed move-in and move-out procedures to minimize vacancy times and maintain property appeal.
- Coordinated training sessions for staff members to ensure consistent service quality across all aspects of property management.
- Maintained accurate financial records related to rental payments, expenses, budgets, and financial projections for the property''s success.
- Assisted residents in resolving conflicts or disputes amicably through effective mediation techniques when required.
- Maximized resident retention by providing exceptional customer service through prompt response time and personalized attention.
- Maintained important organizational paperwork and resident data.
- Recruited, hired and trained employees, providing day-to-day direction and guidance.
Home Health Aide
Senior Helpers Of Northwestern
01.2015 - 06.2018
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Education
Major -
Maple Heights High School
Maple Heights, OH06.1999
Skills
- Health and safety
- Resident relations
- Property Maintenance
- Team Management
- Scheduling Management
- Behavior monitoring
- Academic Support
- Safety practices
- Client Relationship Management
- Resident monitoring
- Activity Planning
- Family relationship development
- Daily living assistance
- Meal Preparation
- Mental Health Disorders
- Issue Resolution
- Team Supervision
- Case Planning
- Activities Oversight
- Call Answering and Routing
- Staff Meeting Coordination
- Staff Training
- Team Collaboration
- Emotional Support
- Self Motivation
- Wound Care
- Group Activities
- Microsoft Office
- Decision-Making
- Organizational Skills
- Developmental Disorders
- Problem-Solving
- Dietary Requirements
- Team building
- Resident Supervision
- Care Plan Management
- General Housekeeping
- Multitasking
Timeline
Residential Coordinator
Welcome House, Inc.
05.2020 - Current
Home Health Aide
Senior Helpers Of Northwestern
01.2015 - 06.2018
Major -
Maple Heights High School
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