Tiffney Smitherman
Tuscaloosa,AL
Summary
Accomplished Office Manager with a proven track record at R K Haslett Transport, LLC. Hardworking employee enthusiastic about learning the insurance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Manager
R K Haslett Transport, LLC
01.2014 - 09.2023
- Manage and oversee the daily operations of the office for a busy trucking company.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Executed payments to vendor accounts and completed payroll processing.
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
- Improved dispatcher productivity by implementing standardized procedures for handling common scenarios encountered on the job.
- Managed customer accounts and invoicing.
- Answered phone calls and responded to customer emails.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Streamlined communication between drivers, customers, and management to ensure timely deliveries.
Front Desk Receptionist
MedCenter South
08.2012 - 02.2013
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Court Bailiff
State Of Alabama
05.2005 - 05.2011
- Ensured a secure environment for all parties involved in court cases by conducting thorough security checks and monitoring activities within the courtroom.
- Streamlined communication between the judge, attorneys, and other court personnel by delivering documents and messages in a timely manner.
- Upheld confidentiality of sensitive information while managing case files, protecting the integrity of each trial.
- Guaranteed successful execution of court orders by monitoring and assisting in the enforcement of judgments, fines, and other legal directives.
- Promoted transparency in court procedures by providing assistance to members of the public during their visits to the courthouse.
- Contributed to a respectful courtroom atmosphere by enforcing proper etiquette among attendees during trials.
- Assisted the State of Alabama with administering routine drug screening during court cases for both District Court Judges.
- Supported the judge during high-profile trials by preparing exhibits, coordinating witness appearances, and addressing media inquiries as needed
- Streamlined administrative tasks such as calendar management, docket maintenance, administrative paperwork to optimize judicial operations.
Education
High School Diploma -
Holt High School
Holt, AL05.2004
Skills
- Office Management
- Organizational Skills
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Billing
- Payroll Processing
- Staff hiring
- Travel Coordination
- Administration and Reporting
Certification
- Certified Freight Broker, ShippersCarriers.Com LLC - 2014
Timeline
Office Manager
R K Haslett Transport, LLC
01.2014 - 09.2023
Front Desk Receptionist
MedCenter South
08.2012 - 02.2013
Court Bailiff
State Of Alabama
05.2005 - 05.2011
High School Diploma -
Holt High School
Similar Profiles
Dalton FullerDalton Fuller
Preschool Lead Teacher at Haslett Child Development CenterPreschool Lead Teacher at Haslett Child Development Center
Joe DutcherJoe Dutcher
Teacher at Haslett High SchoolTeacher at Haslett High School
Lindsey LoniewskiLindsey Loniewski
4th Grade Teacher at Haslett Public Schools4th Grade Teacher at Haslett Public Schools
Alexander GoodwinAlexander Goodwin
Operations Manager at The University of AlabamaOperations Manager at The University of Alabama
Chanda SealeyChanda Sealey
Public Safety Dispatcher at City of NorthportPublic Safety Dispatcher at City of Northport