Tigest Juneydin Seid
Dallas,USA
Summary
Seasoned executive and sales and marketing professional with 12 years of advanced expertise in the hospitality industry. Adept in hotel operations, development, and asset management, with a strong track record of executing successful openings and conversions. Exceptional prowess in cultivating client relationships, spearheading business development, and devising strategic plans to enhance organizational growth. Possesses remarkable acuity in assembling and optimizing startup teams to achieve exemplary results.
Overview
15
15
years of professional experience
Work History
Director of Sales and Marketing
Marriott Executive Apartments
06.2017 - Current
- Maintained and promoted a teamwork environment with effective and clear communication amongst co-workers
- Ensured best client service was being made available through communication amongst the team, cross-training within the department and appropriate office coverage
- Worked with sales managers to ensure an understanding of sales strategy and effective implementation of this strategy for the segment
- Worked with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS
- Set an example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers' needs while observing sales office standards
- Ensured hotel met or exceeded budgeted goals
- Followed and tracked company cross-sell procedures
- Developed and implemented promotions, both internal and external
- Created a focus on attracting new business
- Participated and contributed to the weekly sales strategy meeting
- Updated and owned the sales strategy & sales plan with the General Manager
- Reviewed and approved any special corporate negotiated rates by signing the contract
- Provided positive and aggressive leadership to ensure maximum revenue potential (e.g., sets an example with personal booking goals)
- Led on-property sales functions to build long-term, value-based customer relationships that enabled achievement of hotel sales objectives
- Recommended monthly room nights' target goals for sales team members
- Participated in sales calls with members of sales team to acquire new business and/or close on business
- Oversaw and ensured the updating of rates, promotions on hotel website, OTA's (Online travel agents), GDS, etc
- Without any rate parity
- Responsible for the training of sales managers and staff
- Followed and promoted hotel standards with guests, co-workers
- Evaluated and drove the hotel's participation in various sales channels, Market Sales, Event Booking Centers, electronic lead channels, etc
- Monitored all day-to-day activities of direct reports.
Sales Manager
Marriott Executive Apartments
01.2015 - 01.2017
- Meet with clients to determine the purpose, scope, time, location and cost of events
- Solicit bids from vendors such as florists and photographers
- Inspect venues to ensure they meet client requirements
- Coordinate services such as transportation and food service
- Monitor event activities to ensure satisfaction
- Approve payment of event bills
- Conduct pre and post-meetings evaluations to assess effectiveness
- Search for potential meeting sites based on lodging, services, accessibility, and surrounding attractions
- Negotiate contracts with suppliers for services such as wheelchair accessibility and interpreters
- Manage finances within a budget set by clients Organize speakers, entertainment, and activities for meetings and conventions
- Market meeting value for professional associations' annual conferences and trade shows.
Group Conference & Event Assistant Sales Manager
Hilton
01.2010 - 01.2015
- Contributes marketing and sales information and recommendations to strategic plans and reviews to achieve sales operational objectives
- Prepares and completes action plans, implements production, productivity, quality, and customer-service standards to attain sales operational objectives
- Resolves problems, completes audits, identifies trends, determines system improvements, and implements change to achieve sales operational objectives
- Forecasts requirements, prepares and manages the annual budget, schedules expenditures, analyzes variances, and initiates corrective actions to meet sales financial objectives
- Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions, projecting expected sales volume and profit for existing and new products, analyzing trends and results, establishing pricing strategies, recommending selling prices, monitoring costs, competition, supply, and demand to achieve sales financial objectives
- Plans, develops, implements, and evaluates advertising, merchandising, and trade promotion programs, and develops field sales action plans to accomplish marketing and sales objectives
- Identifies marketing opportunities by identifying consumer requirements, defining market, competitor's share, and competitor's strengths and weaknesses, forecasting projected business, and establishing targeted market share
- Researches, identifies, and capitalizes on market opportunities to improve product marketability and profitability, coordinates new product development and improves product packaging
- Sustains rapport with key accounts by making periodic visits, exploring specific needs, and anticipating new opportunities
- Collects, analyzes, and summarizes data and trends to provide information
- Keeps information confidential to protect organization's value.
Education
MBA - Masters of Business Administration
LeadStar University College
Addis Ababa, EthiopiaBA - Administration Management and Technology Systems
Addis Ababa University, School of Commerce
Addis Ababa, Ethiopia01.2010
Diploma - Secretarial Science and office management
Addis Ababa University, School of Commerce
Addis Ababa, Ethiopia01.2000
Skills
- Project Management
- Hotel Pre-openings
- Conversions
- Business Development
- Budget Management
- Openings
- Team Leadership
- Sales Management
Personal Information
Marital Status: Married
References
- Ato Tewodros Legesse, Director of Engineering, Marriott Executive Apartments, tewodros.legesse@marriott.com, +251 91 169 8136
- Ato Seifedin Badi, Business Development Manager, Hilton Addis Ababa, Seifedin.Badi@hilton.com, +251-9-11 20 88 83
- Zelalem Berhanu, Human Resource Manager, Marriott Executive Apartments, Zelalem.Berhanu@marriott.com, +251 930 904531
Projects
- Managed "Forum on Stunting Reduction: Nutrition & Beyond for Solutions" on October 24-25, 2013 at the Hilton Hotel in Addis Ababa, Ethiopia
- Organized "1st FIGO Africa Regional Conference of Gynecology and Obstetrics" from October 2-5, 2013 in Addis Ababa, Ethiopia.
- Coordinated "U.S. Africa Energy Ministerial" on June 3-4, 2014 at the African Union Conference Center in Addis Ababa, Ethiopia.
- Managed "Africa Investment Forum and Exhibition" on October 27-29, 2015, in Addis Ababa, Ethiopia.
- Organized "Ministerial Conference on Immunization in Africa" in February 2016 in Addis Ababa, Ethiopia.
- Coordinated "UNWTO Regional Workshop for Africa: Keys to Success in Quality Product Development in Tourism Destinations" from September 15-17, 2016, in Addis Ababa, Ethiopia.
- Managed the "Second ICAO Meeting on Air Cargo Development in Africa" from June 27-29, 2017, at the UN Economic Commission for Africa.
- Successfully organized the "Octoberfest" event at Hilton Addis Ababa in 2011, 2012, and 2013.
- Organized "New Year Eve Party" at Marriott Executive Apartments from December 31, 2015, to December 31, 2022.
Languages
English
Full Professional
Amharic
Native or Bilingual
Timeline
Director of Sales and Marketing
Marriott Executive Apartments
06.2017 - Current
Sales Manager
Marriott Executive Apartments
01.2015 - 01.2017
Group Conference & Event Assistant Sales Manager
Hilton
01.2010 - 01.2015
MBA - Masters of Business Administration
LeadStar University College
BA - Administration Management and Technology Systems
Addis Ababa University, School of Commerce
Diploma - Secretarial Science and office management
Addis Ababa University, School of Commerce
Similar Profiles
Robel BekeleRobel Bekele
Bell Person at Marriott Executive ApartmentsBell Person at Marriott Executive Apartments
Chit Chit Suu TunChit Chit Suu Tun
Senior Sales Manager at Marriott Executive Apartments, Dubai Creek!Senior Sales Manager at Marriott Executive Apartments, Dubai Creek!
Nikhil KotiyalNikhil Kotiyal
Multi Property Duty Manager at The Westin Mumbai Powai Lake and Marriott Executive ApartmentsMulti Property Duty Manager at The Westin Mumbai Powai Lake and Marriott Executive Apartments