Tigist Byadglene
Inglewood,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nursing Assistance position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Centinela Skilled Nursing & Wellness Centre East,
01.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Med Tech and Reception
Centinela Asst Living
03.2024 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- I order medicine, I monitor patients, I measure their blood sugar I give insulin, I report on the patients' condition with the doctors, Providing accurate information when making a phone call, making a doctor’s appointment
Caregiver
1st Meridian Prime Concierge Service
10.2022 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Customer Service
Uber Eats Delivery
04.2022 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
Activities Assistant
View Park Convalescent Hospital
04.2023 - 11.2023
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Improved residents'' physical wellbeing by coordinating exercise programs tailored to individual abilities and needs.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Nursing Assistant
Fountain Ave
08.2022 - 08.2022
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Wheelchair Agent and Customer Service
ERMC
04.2021 - 04.2022
- Providing the necessary resources regularly
- Arranging the line-up of passengers entering for inspection
- Provide service to passengers who need a wheelchair and deliver them to their desired location
- Providing the right information to the customer and satisfying the customers
- Serving customers with good character and humility
- Greeting when meeting with a customer and saying goodbye with a good smile
Customer Service and Wheelchair Agent
G2 Secured Staff
05.2019 - 03.2020
- Providing the necessary resources regularly
- Arranging the line-up of passengers entering for inspection
- Provide service to passengers who need a wheelchair and deliver them to their desired location
- Providing the right information to the customer and satisfying the customers
- Serving customers with good character and humility
- Greeting when meeting with a customer and saying goodbye with a good smile
Customer Service and Cashier
7-eleven
05.2018 - 05.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Sold lottery tickets and fish and game licenses.
- Completed file maintenance log for price discrepancies.
- Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
Nursing Assistance
American Medical Careers College
3333 Wilshire Blvd Los Angeles CA07.2022
Skills
- Information Updates
- Building Customer Trust and Loyalty
- Understanding Customer Needs
- Upbeat and Positive Personality
- Selling Skills
- Ticket Changes
- Cash Register Operations
- Passenger Support
- Calm and Professional Under Pressure
- Baggage Handling
- Responding to Difficult Customers
- Collaborative Environments
- Cash Counting
- Fluid Measurement
- Linen Replacements
- Feeding Assistance
- Activities of Daily Living (ADL) Support
- Vital Signs Collection
- Patient Care and Safety
- Post-Mortem Care
- Basic Care Services
- Basic Life Support
- Bed Transfers
- CNA Certification
- Electronic Recordkeeping
- Bed Making and Linen Changes
Certification
First Aid/CPR certified
Fire Safety in the House
Hospital Fire Safety
Languages
Amharic
Full Professional
Timeline
CNA
Centinela Skilled Nursing & Wellness Centre East,
01.2025 - Current
Med Tech and Reception
Centinela Asst Living
03.2024 - Current
Activities Assistant
View Park Convalescent Hospital
04.2023 - 11.2023
Caregiver
1st Meridian Prime Concierge Service
10.2022 - Current
Nursing Assistant
Fountain Ave
08.2022 - 08.2022
Customer Service
Uber Eats Delivery
04.2022 - Current
Wheelchair Agent and Customer Service
ERMC
04.2021 - 04.2022
Customer Service and Wheelchair Agent
G2 Secured Staff
05.2019 - 03.2020
Customer Service and Cashier
7-eleven
05.2018 - 05.2019
Nursing Assistance
American Medical Careers College
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