Summary
Overview
Work History
Education
Skills
Timeline
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Tigra Wright

Chicago,IL

Summary

Versatile professional experience in client care and customer service. Career objective is to use previous experience in data entry and client service to optimize company's marketing and sales needs. Driven to prioritize individual needs, while being attentive to details. Professional specialties includes interacting with clients, data entry, organizing files, and problem resolution. Committed to integrity and team work to achieve client's satisfaction.

Overview

8
8
years of professional experience

Work History

Intern

Kuumba Lynx
03.2018 - 06.2018
  • Coordinated with the Kuumba Lynx’s marketing team to organize and execute 3 Poetry Slam events
  • Supervised 20+ students who practiced various forms of art
  • Met the Director's standards by summarizing meetings into reports
  • Sorted and organized files, spreadsheets, and reports
  • Interacted with customers by phone, email, or in-person to provide information

Personal Assistant Liaison

Belmont Village Senior Living
07.2021 - 08.2022
  • Simultaneously cared for 30+ patients per shift with routine tasks including bathing, grooming, feeding and toilet assistance
  • Interacted with the multidisciplinary team to routinely monitor and complete patients’ charts daily
  • Assisted the nurse through patient communication and treatments
  • Kept the inventory well-organized to meet the needs of the residents
  • Maintained patient’s privacy by practicing HIPAA compliance in a healthcare environment
  • Trained over 10 peers on patient care in a nursing home facility
  • Resolved conflicts on multiple floors by dissolving tension between residents

Senior Helpers

Caregiver
10.2018 - 04.2020
  • Ensured that patients daily tasks and procedures were implemented and documented
  • Interacted with patients with the intention of optimizing patient satisfaction and care
  • Prepared documentation as required about patient’s health and activity
  • Completed patient’s daily activities which included feeding, bathing, dressing, and transporting
  • Maintained patient’s privacy by practicing HIPAA policies.

Cashier

Tony’s Fresh Market
02.2015 - 06.2018
  • Processed cash, credit, and debit payments for customers
  • Memorized PLU codes
  • Opened and closed registers
  • Assisted 50+ customers daily

Education

Bachelor of Science - Health Science

DePaul University
Chicago, IL

Skills

  • Attention to detail
  • Client Care,
  • Critical Thinking
  • Communication
  • Customer Service
  • Data Entry
  • Data Collection
  • Dementia Care

Timeline

Personal Assistant Liaison

Belmont Village Senior Living
07.2021 - 08.2022

Senior Helpers

Caregiver
10.2018 - 04.2020

Intern

Kuumba Lynx
03.2018 - 06.2018

Cashier

Tony’s Fresh Market
02.2015 - 06.2018

Bachelor of Science - Health Science

DePaul University

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Tigra Wright