Dynamic technician with hands-on experience in system installation, technical troubleshooting, and the design of integrated solutions that enhance user experience and ensure optimal performance. I have a strong understanding of computers, including proficiency with common software applications such as Microsoft Office, file management systems, and basic networking. Additionally, I have entry-level knowledge of web development technologies including HTML, CSS, and JavaScript, which supports my ability to understand and contribute to digital and software-based projects.
Previously, I worked in the returns department at Caltric, where I regularly interacted with customers to resolve product issues, process returns efficiently, and ensure high levels of customer satisfaction. This experience strengthened my communication, problem-solving, and organizational skills.
Adaptable and tech-savvy, I thrive in fast-paced environments and am always eager to learn new tools and technologies.