Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TIITI COOK

Dallas,TX

Summary

Organized professional prepared for this role with solid background in administrative support and executive assistance. Skilled at managing complex calendars, coordinating meetings, and handling sensitive information with utmost confidentiality. Known for excellent teamwork and adaptability, ensuring seamless operations and results-driven support.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Personal Assistant and Nanny

03.2023 - Current
  • Personal Assistant duties
  • - Manage the employer's calendar, schedule appointments, and coordinate meetings.
  • - Organize and maintain files, documents, and records.
  • - Handle correspondence, emails, and phone calls on behalf of the employer.
  • - Make travel arrangements, book accommodations, and handle itinerary planning.
  • - Run errands, such as shopping, picking up dry cleaning, and other tasks as needed.
  • - Assist with personal tasks, such as meal planning, organizing household tasks, and managing household expenses.
  • - Research and gather information on various topics as requested.
  • - Provide general support and assistance to help the employer manage their daily tasks efficiently.
  • Nanny Tasks
  • - Provide a safe and nurturing environment for children in the absence of their parents.
  • - Engage children in age-appropriate activities, games, and educational play.
  • - Prepare meals and snacks for children and ensure they are well-fed and hydrated.
  • - Assist children with personal hygiene tasks, such as bathing and dressing.
  • - Supervise children during playtime, outings, and bedtime routines.
  • - Monitor children's behavior and intervene in situations that require discipline or guidance.
  • - Administer basic first aid and respond to emergencies as needed.
  • - Communicate with parents about the child's activities, behavior, and any concerns that arise.
  • - Maintain a clean and organized environment in the children's living and play areas.
  • - Build a positive and trusting relationship with the children and establish a rapport based on respect and care.

Assistant Manager

07.2011 - 03.2023
  • - Assist the gas station manager in overseeing daily operations and ensuring smooth functioning of the gas station.
  • - Provide guidance and support to gas station employees, including cashiers and maintenance staff.
  • - Help with scheduling shifts, assigning duties, and supervising staff to maintain efficient operations.
  • - Monitor inventory levels, place orders for fuel and supplies, and ensure proper stock management.
  • - Handle customer inquiries, complaints, and issues in a professional and timely manner.
  • - Assist in training new employees and ensuring all staff members adhere to company policies and procedures.
  • - Conduct regular inspections of the gas station premises to ensure cleanliness, safety, and compliance with regulations.
  • - Assist with financial tasks such as reconciling cash registers, preparing daily sales reports, and managing cash flow.
  • - Collaborate with the gas station manager to implement marketing strategies and promotions to increase sales and customer satisfaction.
  • - Support the manager in achieving performance goals, maintaining quality standards, and fostering a positive work environment for the team.

Cashier

Happy’s
06.2020 - 12.2022
  • - Greet customers and provide friendly and efficient customer service.
  • - Operate cash registers and handle cash, credit card transactions, and payments for fuel and convenience store items.
  • - Ring up purchases accurately and provide receipts to customers.
  • - Monitor fuel pump operations, assist customers with fueling if needed, and handle fuel transactions.
  • - Stock and organize merchandise in the convenience store area.
  • - Answer customer inquiries, provide information about products and services, and assist with general customer needs.
  • - Keep the gas station and convenience store area clean and organized.
  • - Perform routine maintenance tasks such as cleaning fuel pumps, restocking supplies, and checking inventory levels.
  • - Follow safety procedures and guidelines to ensure a safe working environment for customers and employees.
  • - Collaborate with other team members to ensure smooth operations and customer satisfaction.

Team Lead

Concessions International
06.2016 - 06.2019
  • - Managed general office tasks such as answering phones, operating office equipment, handling mail, and safeguarding confidential materials.
  • - Structured and executed staff work schedules, assignments, and production sequences in order to fulfill production goals.
  • - Processed payments through various methods including cash, checks, credit cards, vouchers, and automatic debits.
  • - Addressed customer inquiries, providing information on procedures and policies.
  • - Presented menu items to customers and recommended products that may align with their preferences.

Packing Assessor

Aspen Medical Warehouse
11.2015 - 01.2016
  • - Prepared materials for shipping by packing, sealing, labeling, or affixing postage using hand tools, power tools, or a postage meter.
  • - Conducted inspections on materials, products, or equipment to identify defects or malfunctions.
  • - Communicated any issues, such as damages, shortages, or deviations from specifications to the supervisor.
  • - Ensured the accuracy of labels, boxes, and country of origin information.
  • - Verified and cross-checked purchase orders with packing lists to ensure the inclusion of all required items.

Packing Associate

Don Miguel Warehouse
06.2015 - 10.2015
  • - Inspected incoming shipments and cross-referenced them with relevant records such as manifests, invoices, or orders to ensure accuracy.
  • - Documented shipment details including charges, space availability, damages, and discrepancies for reporting, accounting, and record-keeping purposes.
  • - Reported damages and collaborated with fellow supervisors to streamline operations and activities across departments.
  • - Developed and implemented schedules, assignments, and production sequences to achieve production objectives.
  • - Conducted inspections on materials, products, or equipment to identify defects or malfunctions.

Personal Care Assistant

Allied Home Health
07.2014 - 12.2014
  • - Managed incoming calls and efficiently directed them to the appropriate staff members.
  • - Scheduled and confirmed diagnostic appointments, surgeries, and medical consultations for patients.
  • - Proficiently operated various office equipment, including voicemail systems, word processing software, and spreadsheets.
  • - Welcomed visitors, determined the purpose of their visit, and guided them to the relevant staff members.
  • - Advocated for clients by facilitating communication with healthcare providers, organizing health histories to prevent medication interactions and misdiagnoses.
  • - Provided support to chronically ill or disabled patients by assisting with daily tasks such as housekeeping, errands, meal preparation, personal hygiene maintenance, and general care.

Stay at home Mom

12.2005 - 06.2014
  • - Orchestrated and maintained the organization of my family's schedules.
  • - Managed all financial transactions including bill payments, budget creation, and coordinated doctor appointments.
  • - Demonstrated exceptional organizational and time management abilities.
  • - Designed and implemented a tailored daily routine encompassing age-appropriate activities for children.
  • - Established a safe and developmentally appropriate program for infants to preschool-aged children.
  • - Created and executed daily plans for meals, educational activities, and crafts.
  • - Maintained regular communication with parents regarding their child's progress.

Education

No Degree - Business Administration And Management

CTU
Colorado Springs,Co
02-2026

GED -

Metropolitan of Aurora
Aurora,Co
06.2000 - 06.2000

Skills

  • Research analysis
  • Multitasking and organization
  • Customer service
  • Strong problem solver
  • Attention to detail
  • Time management expertise
  • Commitment to quality and service
  • Efficient note-taking
  • Flexible schedule
  • Food service background
  • Housekeeping
  • Childcare experience
  • Restaurant experience

Certification

  • FOOD CERTIFICATION
  • ASSISTANT MANAGER CERTIFICATE

Timeline

Personal Assistant and Nanny

03.2023 - Current

Cashier

Happy’s
06.2020 - 12.2022

Team Lead

Concessions International
06.2016 - 06.2019

Packing Assessor

Aspen Medical Warehouse
11.2015 - 01.2016

Packing Associate

Don Miguel Warehouse
06.2015 - 10.2015

Personal Care Assistant

Allied Home Health
07.2014 - 12.2014

Assistant Manager

07.2011 - 03.2023

Stay at home Mom

12.2005 - 06.2014

GED -

Metropolitan of Aurora
06.2000 - 06.2000

No Degree - Business Administration And Management

CTU

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