TiJah Dunn
Jacksonville
Summary
Dedicated and compassionate healthcare professional with experience in customer service, pharmacy assistance, and warehouse operations. Currently pursuing an Associate of Science in Nursing, with a strong foundation in patient care, medical procedures, and customer interaction. Seeking a position as a Medical Assistant (MA) / Customer Service Representative to utilize clinical knowledge and interpersonal skills in a healthcare setting.
Overview
6
6
years of professional experience
Work History
Fulfillment Center Warehouse Associate
Amazon Distribution Center
07.2023 - Current
- Process and fulfill customer orders with accuracy and efficiency
- Organize and stock merchandise to maintain workflow efficiency
- Operate warehouse equipment and adhere to safety procedures
- Collaborate with team members to meet daily fulfillment targets
Online Grocery Pickup Associate
Walmart
07.2021 - 07.2023
- Collected and prepared customer grocery orders for efficient pickup
- Ensured accuracy and timeliness of orders while maintaining high customer satisfaction
- Provided friendly and helpful service, assisting customers with their needs
- Managed inventory and restocked items as needed
Customer Service Representative / Pharmacy Assistant
Publix
06.2019 - 05.2021
- Assisted customers with inquiries, purchases, and resolving concerns to ensure a positive shopping experience
- Processed transactions accurately and efficiently using POS systems
- Provided support in the pharmacy, assisting with prescription organization and customer service
- Maintained store cleanliness and organization to enhance the shopping experience
Education
Associate of Science - Nursing
Baton Rouge Community College
Baton Rouge, LA01.2026
High School Diploma -
First Coast High School
Jacksonville, FL06.2021
Skills
- Patient care
- Customer service
- Medical procedures
- Medical terminology
- Prescription handling
- Pharmacy operations
- Organizational skills
- Fast-paced environments
- POS systems
- Healthcare-related systems
- Team-oriented
- Adaptability
Timeline
Fulfillment Center Warehouse Associate
Amazon Distribution Center
07.2023 - Current
Online Grocery Pickup Associate
Walmart
07.2021 - 07.2023
Customer Service Representative / Pharmacy Assistant
Publix
06.2019 - 05.2021
Associate of Science - Nursing
Baton Rouge Community College
High School Diploma -
First Coast High School
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