Summary
Overview
Work History
Education
Skills
Timeline
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Tijana Vasiljevic

New Berlin,WI

Summary

Focused Lead at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing efficiency.

Overview

9
9
years of professional experience

Work History

Lead Operations Professional

Manpowergroup
Milwaukee, WI
04.2019 - Current
  • Escalation point for RPO field leadership to execute on front and back-office operational tasks and processes ( time capture, billing, accounts receivable, back office, training, IT technology).
  • Lead a team of Operations Professionals to provide support and assistance where needed.
  • Manage all onboarding within RPO/TA.
  • Analyze current processes to ensure compliance and efficiency.
  • Create monthly presentations while presenting to different clients.
  • Negotiating and assisting with current contracts.
  • Complete weekly, monthly and annual complex reports.
  • Establish and maintain effective relationships with clients and other external entities.
  • Generate solutions to issues or complex problems with clients, vendors and team members.
  • Conduct weekly 1:1 calls as well as monthly regular business reviews.
  • Coordinate internal assignments, create manual offer letters, and complete all onboarding within RPO while working with HR.
  • Map client business requirements while process Improving.
  • Assist with Implementing long term contract agreements.
  • Providing a positive client and consultant experience.

RPO Operations Professional

ManpowerGroup
Milwaukee, WI
09.2014 - 04.2019
  • Performs routine audits to ensure accuracy and quality assurance of system data.
  • Identified problems and worked with senior management to develop effective solutions.
  • Developed process improvement initiatives and analyzed problems to create corrective action strategy.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Complete all internal and external job postings.
  • Full cycle Recruiting, Including opening of job to offer stages.
  • Complete and manage the onboarding process of all new hires and existing hires.
  • Point of contact for all onboarding, billing, accounting, time capture and IT inquires within RPO.
  • Complete all background checks for various clients as well manage the I-9 process.
  • Perform basic data analysis in support of ad-hoc and standing program and client requests to meet SLA schedules.
  • Follow-up with vendors, the operations team and client managers to obtain relevant data and clarify incomplete or inaccurate data.
  • Updates the group SharePoint with reports delivered/presented to the client and key reference data for various internal organizations.

Associate Recruiter

ManpowerGroup
Milwaukee, WI
06.2013 - 09.2014
  • Timely fill client requests with qualified associates.
  • Develop a skill-set based recruitment plan using social media, job boards and community relationships.
  • Identifies candidates through qualifying techniques and skill assessment testing.
  • Manages candidate offer negotiation process.
  • Prioritize job orders effectively to meet revenue targets.
  • Proactively recruits passive candidates through networks, associations, social media, and other viable sources.
  • Interviews candidates to establish strengths, skill experience and requirements.
  • Creates and uses behavioral interviewing techniques in screening and qualifying candidates.
  • Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
  • Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.

Education

BBA - Business Administration And Management

University Of Wisconsin - Milwaukee
Milwaukee, WI
08.2012

Skills

  • Project development and life cycle
  • Presenting
  • Negotiating
  • Strategic Planning
  • Staff education and training
  • Recruitment
  • HR policies
  • Process flow analysis
  • Improvement tracking
  • Data Analysis
  • Business process mapping

Timeline

Lead Operations Professional

Manpowergroup
04.2019 - Current

RPO Operations Professional

ManpowerGroup
09.2014 - 04.2019

Associate Recruiter

ManpowerGroup
06.2013 - 09.2014

BBA - Business Administration And Management

University Of Wisconsin - Milwaukee

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Tijana Vasiljevic