Tijani Hamed
Wichita,KS
Summary
Dynamic interpreter and trainer with a proven track record at Health Care Bluebook and Tyson Foods, enhancing patient care and staff productivity through expert language services and targeted training programs. Skilled in "Continuous Development" and "Clear Communication," I've significantly contributed to operational efficiency and team collaboration, achieving over a 40% increase in client satisfaction and employee engagement.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
English-Arabic Interpreter
International Rescue Committee Committee, IRC
- Facilitated communication between Arabic-speaking clients and English-speaking staff.
- Translated documents and materials to ensure accurate understanding and compliance.
- Assisted in meetings by providing real-time Arabic interpretation for improved engagement.
- Enhanced cultural understanding by guiding teams in appropriate language use.
- Improved client relations by efficiently interpreting Arabic dialogue during consultations.
- Supported legal team by translating Arabic documents to facilitate case proceedings.
- Translated technical manuals to support accessibility for Arabic-speaking users.
- Facilitated cross-cultural collaboration by interpreting meetings and discussions.
- Enhanced accuracy in communication by translating Arabic documents for team use.
- Supported healthcare providers by interpreting patient instructions in Arabic.
- Improved patient care by translating medical information into Arabic.
- Assessed translation needs to customize services for Arabic-speaking clients.
- Enhanced training sessions by providing Arabic interpretation for participants.
- Strengthened international partnerships through effective Arabic communication.
- Translated procedural guidelines to ensure clarity for Arabic-speaking staff.
- Improved workflow by providing clear Arabic interpretation during team meetings.
- Optimized comprehension during workshops or seminars by translating technical terms into easily understandable concepts.
- Enabled community outreach programs to reach wider audiences by offering culturally sensitive interpretations.
- Streamlined immigration processes with efficient interpretation of interviews, forms, and documentation for applicants.
- Improved patient care in medical facilities with precise interpretation of medical terminology and procedures.
- Prepared non-English speaking individuals for job interviews, resulting in increased employment opportunities within the community.
- Developed translated forms and educational materials for non-English speaking populations.
- Interpreted conversations between foreign language-speaking clients and others.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Assisted foreign language-speaking clients with inquiries.
- Maximized quality control of translated documents.
Team Member
Cargill Fresh Meat
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Participated in community events, strengthening store's local engagement and reputation.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
- Assisted in inventory management to prevent stock shortages and overages.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Conducted product demonstrations, enhancing customer engagement and interest.
Trainer
Tyson Foods
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Facilitated team-building exercises to foster collaboration between department members.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
- Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
- Improved learning outcomes with application of adult learning principles in all training programs.
- Developed comprehensive evaluation system to measure training effectiveness and inform future improvements.
- Trained and mentored Number new personnel hired to fulfill various roles.
Restaurant Team Member
Check-FiLA
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
Medical-Interpreter
Health Care Bluebook
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Verified understood medical information for patients by simplifying any jargon.
- Promoted a positive patient experience by maintaining cultural sensitivity and upholding a high standard of professionalism while delivering interpretation services.
- Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
- Served as a liaison between hospital administration and non-English speaking patients, resolving any potential communication barriers that could impact care delivery.
- Assisted in coordinating interpreter services for various hospital departments, ensuring timely access to language assistance for all patients.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Improved patient satisfaction with medical care by facilitating effective communication between healthcare providers and diverse populations.
- Contributed to a supportive healthcare environment by fostering open dialogue and trust between providers and patients through skilled interpretation services.
- Translated procedural information to facilitate understanding between doctors and patients.
- Interpreted spoken and written languages other than English and vice versa.
- Collaborated with team to translate series of documents from English to other languages.
- Interpreted conversations between foreign language-speaking clients and others.
Team Member Then Trainer
Tyson Foods
04.2016 - 03.2019
Education
Working On My GED - I Was Working On My GED I Passed 3 of My Subjectsg
Garden City Community College
01.2017
Skills
- Organizing Work Stations
- Following Instructions
- Workplace Safety
- Attention to Detail
- Team Member Motivation
- Operational Efficiency and Safety
- Willingness to Learn
- Teamwork and Collaboration
- Conveyor Line Work
- Hand Scanners
- Guest Satisfaction
- Heavy Machinery Operation
- Parts Labeling
- Continuous Development
- Cooperative Relationships
- Clear Communication
- Product Knowledge
- Relationship Issues Management
- Station Preparation
- Smoothie Making
- Performance Maximization
- Calculations and Measurements
- Good Communication Skills
Certification
- Certified Job Title, Company Name - Timeframe
- Area of certification, Company Name - Timeframe
- Area of certification Training - Timeframe
Timeline
Team Member Then Trainer
Tyson Foods
04.2016 - 03.2019
- Certified Job Title, Company Name - Timeframe
- Area of certification, Company Name - Timeframe
- Area of certification Training - Timeframe
English-Arabic Interpreter
International Rescue Committee Committee, IRC
Team Member
Cargill Fresh Meat
Trainer
Tyson Foods
Restaurant Team Member
Check-FiLA
Medical-Interpreter
Health Care Bluebook
Working On My GED - I Was Working On My GED I Passed 3 of My Subjectsg
Garden City Community College
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