TIJERA HENRY
Winnetka,CA
Overview
6
6
years of professional experience
Work History
Program Leader
Think Together, Inc
Lake Balboa, CA
05.2025 - Current
- Leading cross-functional teams to develop and implement strategic program initiatives for the youth.
- Coordinates daily activities and schedules for diverse groups of students.
- Mentored junior staff, fostering professional growth and skill development.
- Implemented engaging educational programs that promoted teamwork and collaboration.
Receptionist
Total Image Hair Loss Clinic
Woodland Hills, CA
12.2023 - 03.2025
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Childcare Teacher
YMCA
San Fernando Valley
12.2020 - 11.2022
- Engaged with children on individual basis to build positive relationships and promote learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Organized small groups of children while transitioning to and from outdoor play.
- Implemented curriculum to enhance classes with learning-focused activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Cashier Team Lead
Michaels Arts and Crafts
Encino, CA
09.2019 - 09.2020
- Increased customer loyalty and retention.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Bachelor of Arts - Leadership Studies
California State University, Stanislaus
Turlock, CA06-2027
Associate of Arts - Social And Behavioral Sciences
Los Angeles Pierce College
Woodland Hills, CA06.2024
Skills
- Collaboration
- Detail orientation
- Quick learner
- Reliability
Timeline
Program Leader
Think Together, Inc
05.2025 - Current
Receptionist
Total Image Hair Loss Clinic
12.2023 - 03.2025
Childcare Teacher
YMCA
12.2020 - 11.2022
Cashier Team Lead
Michaels Arts and Crafts
09.2019 - 09.2020
Bachelor of Arts - Leadership Studies
California State University, Stanislaus
Associate of Arts - Social And Behavioral Sciences
Los Angeles Pierce College