Dynamic manager with a strong background in customer service and problem-solving. Skilled in assessing team capabilities and developing actionable strategies based on data analysis to enhance service quality and operational performance.
Overview
2
2
years of professional experience
Work History
Manager
Chick-fil-A
Shelton, CT
11.2023 - Current
Manages the inventory of supplies and ensures availability for daily operations.
Collaborates with other departments to address operational challenges effectively.
Enforces customer service standards and resolves customer problems to uphold quality service.
Assesses team members' skill sets and assigns tasks accordingly for optimal efficiency.
Analyzes customer feedback data to develop action plans for improving the services offered.
Establishes clear roles, responsibilities, expectations, timelines, and resources for team projects.