Tijuan Edward
Philadelphia,PA
Summary
Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
7
7
years of professional experience
Work History
Barista/Cashier
Wholefoods
Philadelphia, PA
02.2024 - Current
- Prepared a variety of coffee beverages according to customer preferences.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of the coffee bar area.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new staff on beverage preparation and customer service standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Barista Shift Supervisor
Starbucks
Philadelphia, PA
04.2019 - 12.2023
- Supervised daily operations and ensured smooth workflow during peak hours.
- Trained new baristas on beverage preparation and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Handled customer complaints and resolved issues to ensure satisfaction.
- Resolved customer complaints in a polite and professional manner.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
Murrel Dobbins CTE
Philadelphia , PASkills
- Beverage preparation
- Customer transactions
- Inventory management
- Team collaboration
- Staff training
- Service efficiency
- Quality assurance
- Cash handling
- Communication skills
- Problem solving
Timeline
Barista/Cashier
Wholefoods
02.2024 - Current
Barista Shift Supervisor
Starbucks
04.2019 - 12.2023
Murrel Dobbins CTE