TIJUANA BATTLE
Fairfax,VA
Summary
Results-driven and proactive higher education administrative professional with strong background in financial analysis, budgeting, human resources management, policy development and forecasting.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Administration, Finance & Human Resources Manager
George Mason University
2018.02 - Current
- Increased Diversity hires by 50%.
- Trained Academic Directors study abroad programs fiscal-related processes and procedures
- Oversaw team of Admin and Fiscal employees
- Onboarded new employees with training and new hire documentation.
- Approved regular timesheet submissions for student wage, regular wage, classified employees, as well as Administrative & Professional Faculty.
- Worked with managers to achieve compliance with state and university policies, providing clarifying information and recommending necessary changes.
- Served as strategic advisor for senior leadership.
- Collaborated with managers on departmental policies and projects.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Created organizational structures to improve accounting and finance functions.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Monitored budget and revenue trends, compiling reports for leadership to inform decision-making.
- Reviewed documentation and identified financial discrepancies where applicable.
Independent Life Insurance Agent
Primerica
2016.01 - 2018.01
- Maintained high standards of customer service by building relationships with clients.
- Performed Risk Analysis for individuals and small businesses
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Increased sales by 20% during 2nd year.
- Obtained underwriting approval by completing application for coverage.
- Exceeded corporate quotas for monthly policy sales.
- Utilized targeted email campaigns and cold calling to increase revenue.
Independent Marketing Representative
Legal Shield
2007.10 - 2016.01
- Conducted daily follow-up calls to answer client's questions and manage sales process.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Identified new customers by attending trade-shows, networking and performing cold-calls.
- Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
- Negotiated personal and business contracts to maximize profitability, boosting sales of $100K in 6 months
- Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows and networking events.
Office Manager/Divisional HR Business Partner
UVa - Office Of The Chief Student Affairs Officer
2003.01 - 2007.09
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Evaluated employee records and productivity to complete employee evaluations.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged office conferences for employees and guests.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed group of 20-30 student workers
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Financial Analyst
University Of Virginia, School Of Medicine
2002.08 - 2003.01
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
- Performed complex financial and budget analyses to determine requirements and justify requested funding.
- Used relevant financial technology to generate reports and recommended courses of action to upper management.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Collected data from other divisions to support quarterly forecasts.
- Reviewed and analyzed project spending throughout project life cycle.
Business Manager
WVIR-TV/NBC 29
2000.08 - 2002.08
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Grants Analyst
Charlottesville Redevelopment & Housing Authority
1998.07 - 2000.07
- Monitored and analyzed changing laws, regulations and policies pertaining to grants.
- Supervised grants team, offering technical and administrative oversight and support.
- Distributed grant requests for proposals, reviewed responses and recommended acceptance.
- Managed grant policy formulation, interpretations and administration.
- Proposed fundraising opportunities to potential donors to increase sources of funding.
- Attended events to develop professional network of potential donors.
- Created and implemented fundraising plans to encourage donations and distribute funding.
Education
MBA - Business Administration
Averett University
Danville, VA05.1999
B.A. - Sociology
Mary Baldwin College
Staunton, VA05.1997
Associate of Science - General Studies
Piedmont Virginia Community College
Charlottesville, VA05.1996
No Degree - Legal Studies
Georgetown University
Washington, DC12.1988
Skills
- Performance Management
- Employee Relations
- New Employee Orientation
- Compliance
- Training and Development
- Providing Leadership
- Strong Organizational Skills
- Compensation and Benefits Administration
- Budget Administration
- Operational Efficiency
- Human Resources Operations
Certification
The Future of Performance Management, Engagement, and Career Development at Mason - 2022; HRL Action Planning Workshop - 2022;
Performance Management for Supervisors - 2022; Emerging Leaders Supervisor Series - 2020; Mental Health First Aid Training - 2018; Licensed Life, Health and Annuities Producer - 2016-2018
Affiliations
NAFSA: Association of International Educators
HEIBO: Higher Education International Business Officers
Timeline
Administration, Finance & Human Resources Manager
George Mason University
2018.02 - Current
Independent Life Insurance Agent
Primerica
2016.01 - 2018.01
Independent Marketing Representative
Legal Shield
2007.10 - 2016.01
Office Manager/Divisional HR Business Partner
UVa - Office Of The Chief Student Affairs Officer
2003.01 - 2007.09
Financial Analyst
University Of Virginia, School Of Medicine
2002.08 - 2003.01
Business Manager
WVIR-TV/NBC 29
2000.08 - 2002.08
Grants Analyst
Charlottesville Redevelopment & Housing Authority
1998.07 - 2000.07
MBA - Business Administration
Averett University
B.A. - Sociology
Mary Baldwin College
Associate of Science - General Studies
Piedmont Virginia Community College
No Degree - Legal Studies
Georgetown University
The Future of Performance Management, Engagement, and Career Development at Mason - 2022; HRL Action Planning Workshop - 2022;
Performance Management for Supervisors - 2022; Emerging Leaders Supervisor Series - 2020; Mental Health First Aid Training - 2018; Licensed Life, Health and Annuities Producer - 2016-2018
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