Summary
Overview
Work History
Education
Skills
Additional Information - Work Authorization
Timeline
Generic

TIJUANA GRAHAM

Orlando

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

16
16
years of professional experience

Work History

Server

YardHouse Darden Restaurants
Orlando
04.2023 - 07.2025
  • Provided exceptional customer service in a lively, casual dining environment.
  • Took and processed orders efficiently using the point-of-sale system.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.

Lead bartender/Lead Bartender/Restaurant Shift Manager

Uncle Julios
Orlando
11.2021 - 04.2023
  • Crafted signature cocktails and ensured quality beverage presentation.
  • Trained and mentored new bartenders on service standards and techniques.
  • Managed inventory levels and ordered supplies to maintain stock availability.

Lead Bartender/Restaurant Shift Manager

The Pub, Tavern Restaurant Group
Orlando
01.2021 - 10.2021
  • Crafted cocktails and beverages with precision and creativity for diverse clientele.
  • Managed bar inventory, ensuring availability of essential supplies and ingredients.
  • Supervised bartending staff, providing training on techniques and customer service.
  • Developed seasonal drink menus to enhance the overall dining experience.
  • Engaged with customers, building rapport to ensure satisfaction and loyalty.
  • Collaborated with kitchen staff to create complementary drink pairings for menu items.
  • Resolved customer complaints promptly, fostering a positive atmosphere in the pub.
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.

Mixologist

The Edison Restaurant
Orlando
01.2019 - 04.2020
  • To execute classic cocktail recipes of the post industrial era.
  • To use liquor knowledge and skills to craft cocktails from fresh ingredients.

Server/Bartender /Trainer

Adobe Gilas Cantina
Orlando
01.2015 - 01.2019
  • Responsible for making drinks to recipe for bar guests and service bar efficiently while entertaining.
  • Responsible for serving food, and drink while giving awesome service.
  • Responsible for training new hires on the companies operations through menu and drink knowledge.

Server/Bartender/Trainer

Dicks Last Resort
Orlando
01.2013 - 01.2015
  • Responsible for making drinks to recipe for bar guests and service bar efficiently while entertaining.
  • Responsible for serving food, making memories while giving awesome service.
  • Responsible for training new hires on the companies operations serving and bartending.

Server

Dicks Last Resort
Baltimore
01.2010 - 01.2013
  • Responsible for serving food and drinks, making memories while giving awesome service.

Education

High school diploma or GED -

Milford Mill Academy
Baltimore, MD
05.2004

Some college -

Morgan State University
Baltimore, MD

Skills

  • Waitress
  • Restaurant Server
  • Bartending
  • Waiter
  • Mixologist
  • Restaurant Experience
  • Serving Experience
  • Customer service
  • Point-of-sale operation
  • Order processing
  • Inventory management
  • Beverage crafting
  • Staff training
  • Menu development
  • Attention to detail
  • Problem solving
  • Exceptional customer service

Additional Information - Work Authorization

Authorized to work in the US for any employer

Timeline

Server

YardHouse Darden Restaurants
04.2023 - 07.2025

Lead bartender/Lead Bartender/Restaurant Shift Manager

Uncle Julios
11.2021 - 04.2023

Lead Bartender/Restaurant Shift Manager

The Pub, Tavern Restaurant Group
01.2021 - 10.2021

Mixologist

The Edison Restaurant
01.2019 - 04.2020

Server/Bartender /Trainer

Adobe Gilas Cantina
01.2015 - 01.2019

Server/Bartender/Trainer

Dicks Last Resort
01.2013 - 01.2015

Server

Dicks Last Resort
01.2010 - 01.2013

High school diploma or GED -

Milford Mill Academy

Some college -

Morgan State University

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