Tijwana M Hands
Brighton, Province . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .,Massachusetts
Summary
Seasoned Counselor with a proven track record at Suffolk County House of Correction, enhancing client well-being through innovative mental health support and crisis intervention techniques. Skilled in adolescent counseling and HIPAA compliance, I've significantly improved client coping mechanisms and satisfaction. Expert in fostering self-sufficiency and resilience, my approach is centered on empowerment and evidence-based interventions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Counselor Re-Entry
Suffolk County House of Correction
08.2016 - 06.2022
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Maintained detailed client records to track progress and adjust treatment plans as necessary.
- Provided crisis intervention services, offering immediate support and stabilization.
- Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
- Improved client coping mechanisms with introduction of evidence-based practices.
- Advocated for clients' needs, connecting them with community resources to support their well-being.
- Collaborated with multidisciplinary teams for holistic care, ensuring alignment of treatment goals.
- Enhanced family dynamics by providing family counseling sessions.
- Enhanced client emotional well-being by conducting individual and group therapy sessions.
- Facilitated workshops on stress management techniques, leading to better client self-care strategies.
- Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
- Improved client self-esteem and communication skills through targeted therapeutic techniques.
- Developed and implemented personalized treatment plans for improved mental health outcomes.
- Guided clients in development of personal goals and strategies for achieving them.
- Enhanced therapeutic alliance through empathetic listening and validation of client experiences.
- Supported clients in development of healthy coping strategies, leading to improved life management skills.
- Facilitated client self-discovery and personal growth through reflective exercises and discussions.
- Designed and implemented prevention programs that addressed community mental health needs.
- Conducted comprehensive assessments to identify client needs and appropriate therapeutic interventions.
- Led psychoeducational groups to increase awareness and understanding of mental health issues.
- Conducted outreach programs to raise awareness and reduce stigma associated with mental health.
- Listened to clients' concerns and provided encouragement and support.
- Provided education on mental health topics and resources to clients.
- Adapted counseling techniques to best suit individual needs of each client.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Supported individuals dealing with mental health and emotional issues.
- Designed safe and supportive environment for clients to discuss issues.
- Developed treatment plans to help clients build self-confidence and resilience.
Counselor
Vinfen
04.2017 - 08.2021
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Assistant Teacher
Salina Happy Feet Learning Center
09.2016 - 02.2020
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
- Provided one-on-one and group-based learning support focused on student progress.
Certified Nursing Assistant
Tempus Unlimited
01.2019 - 11.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Education
General Studies -
Bunker Hill Community College
Charlestown, MADiploma - Hospitality
Madison Park High School
Roxbury, MA06.1999
Skills
- Counseling
- Mental health support
- HIPAA
- Self-care strategies
- Crisis intervention techniques
- Client advocacy
- Behavior monitoring
- Adolescent counseling
- Treatment plans
- Client needs assessment
- Interventions
- Peer counseling
- Life transitions
Certification
First Aid & CPR
De-escalation certification
Crisis prevention certifications
Timeline
Certified Nursing Assistant
Tempus Unlimited
01.2019 - 11.2019
Counselor
Vinfen
04.2017 - 08.2021
Assistant Teacher
Salina Happy Feet Learning Center
09.2016 - 02.2020
Counselor Re-Entry
Suffolk County House of Correction
08.2016 - 06.2022
First Aid & CPR
De-escalation certification
Crisis prevention certifications
General Studies -
Bunker Hill Community College
Diploma - Hospitality
Madison Park High School
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