Tikesha Warren
Livonia
Summary
Organized Management Coordinator with relevant experience in operations and project management. Specialize in strategic planning, team leadership, and process improvements. Strive for efficiency and productivity in all areas of work. Previous roles resulted in streamlined processes, improved team collaboration, and enhanced organizational effectiveness.
Overview
15
15
years of professional experience
Work History
Shipment Management Coordinator
RXO Logistics
01.2025 - Current
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Analyzed customer requirements and provided customized logistics solutions.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Issued timely and accurate responses to both internal and external inquiries.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Tracked orders and notified customers of status or potential delays.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Operations Lead
DUNAMIS
02.2024 - 01.2025
- Assembling electronic EV chargers
- Ensuring all components for a completed unit are in proper working order
- Using a DVERIFY machine to test chargers at the end of the line to ensure they are working properly, if not stopping the line to find the root cause and changing needed wires if needed
- Ensuring operational needs are met on a daily
- Ensuring all members are prepared for a successful work day as well as making sure my team lead is set up for full production
- Time keeping each employee's weekly attendance and vacation time
- Working hand and hand with plant manager to know what is expected for the day
- Holding safety meetings every Monday to ensure the team is aware of all safety issues that could occur is we are not using equipment properly
- Ensuring 5S is done before and after each shift
- Holding weekly meetings with my team for open door discussions for any new ideas comments or concerns
- Going through suggestions and ensuring each team member is heard and giving feedback
Shipment Management Coordinator
Ryder Logistics
08.2022 - 01.2024
- Working hand and hand with the customer and multiple carriers to get loads secured as well as ensure they are made in a timely manner
- Working with carriers to provide loads to them and providing any detention needs
- Emailing and calling to ensure ETA for loads meet the needs of the customer or ensuring I can recover the load with another carrier
- Using LMS systems to ensure loads meet OTD
Production Operator/Team Leader
Fiat Chrysler Automobiles
10.2020 - 06.2022
- Ensuring the production goes as planned for the days needs
- Ensuring my team is all up to par with code on the line and helping where needed
Clerk
Penske Logistics
10.2017 - 11.2019
- Shipping and receiving parts into and out of the warehouse
- Quality Auditing warehouse
- Process sequence load sheets to be shipped
- Creating SWI's for multiple functions in warehouse
- Using SAP systems to move products around the warehouse
Outbound wave planning/ Window Clerk
XPO Logistics, Gxo Logistics
10.2015 - 10.2017
- Quality Auditor
- Going through all parts being picked and ready for shipment ensuring that full quality is meet before leaving the building, and also recounting all parts ensuring that they were properly picked for the correct quantity
- Dock Receiver; Receive incoming shipments and assist in unloading procedures
- Study invoices and bills to ensure appropriate order
- Check incoming shipment for damages and ensure accuracy of count
- Direct movement of shipment to storage area
- Manage data entry tasks for reporting purposes
- Assist supervisors in training new hires
- Inbound; Receiving parts that need to be packaged either in smalls, medium, or large and balled to be sent out to inventory
- Kitting; Putting together kits of parts that need to be sent out either as a rush order or for inventory
Security Guard
G4S Secure Solutions
02.2015 - 09.2015
- Monitoring all departments in the facility that employees have and do not have access to
- Maintaining a clean and orderly post at all times
- Training all new employees ensuring that they understand and obey by all company policies
- Making rounds throughout the facility ensuring that everything is running accordingly
Dietetic Technician
Botsford Hospital
09.2012 - 09.2013
- Filing breakfast, lunch, dinner, and snack orders via phone from patients, administrative staff, and nurses
- Verify dietary restrictions with patient status with staff and nurses
- Provide relief to other team members to ensure call center respond to patient and staff concerns
- Verify information with nursing staff to ensure patient restrictions were enforced or lifted
- Analyze nutritional food charters to ensure patients receive the proper options or substitutions
Customer Service Representative
Family Dollar
07.2011 - 04.2012
- Receive credit, debit, and cash payments for purchases
- Assist customers questions regarding price
- Establish, identify, verify, and add price of merchandise into register database
- Perform duties according to procedure and policies
- Reconcile register sales before and after shift
- Organize, stock shelves, and mark prices on items
- Cleaned, maintained, and organized the store to ensure store was presentable to customers
- Meet all deadlines for ensuring store is set for promotional events
Education
General Studies -
Cooley High School
Detroit, MI06.2010
Skills
- Logistics analysis
- Team leadership
- Safety compliance
- Time management
- Recruitment and hiring
- Adaptability and flexibility
Additional Information
Excellent communication skills, Problem solver, Strong organizational skills, Computer literate, Fast learner, Excellent Listening skills, Conflict resolution
Timeline
Shipment Management Coordinator
RXO Logistics
01.2025 - Current
Operations Lead
DUNAMIS
02.2024 - 01.2025
Shipment Management Coordinator
Ryder Logistics
08.2022 - 01.2024
Production Operator/Team Leader
Fiat Chrysler Automobiles
10.2020 - 06.2022
Clerk
Penske Logistics
10.2017 - 11.2019
Outbound wave planning/ Window Clerk
XPO Logistics, Gxo Logistics
10.2015 - 10.2017
Security Guard
G4S Secure Solutions
02.2015 - 09.2015
Dietetic Technician
Botsford Hospital
09.2012 - 09.2013
Customer Service Representative
Family Dollar
07.2011 - 04.2012
General Studies -
Cooley High School