Tikeyah Harris
Enfield,CT
Summary
Proven warehouse coordinator with a track record of enhancing inventory accuracy and streamlining shipping processes at Veritiv Corporation. Skilled in inventory management and effective communication, demonstrated through successful team collaboration and operational improvements. Achieved significant efficiency boosts by implementing targeted organizational strategies. Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed, and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.
Overview
14
14
years of professional experience
Work History
Warehouse Coordinator
Veritiv Corporation
02.2020 - 01.2024
- Verified accuracy of shipping and receiving documents and maintained records.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Built truck loading lists for drivers and facilitated loading processes between transportation and warehouse personnel.
Customer Service Representative
Verizon
03.2015 - 01.2017
- Responded to customer requests for products, services, and company information.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Warehouse Worker
Planters Peanut
10.2009 - 04.2012
- Consistently lifted materials weighing as much as [Number] pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Education
GED -
Pruden Center
Suffolk, VA02.2020
Skills
- Loading and unloading
- Inventory Management
- Warehouse Organization
- Unpacking merchandise
- Shipping and receiving
- Data Collection
- Scheduling
- Paperwork Processing
- Appointment Scheduling
- Call Center Operations
- Payment Processing
- Data Entry
- Keyboarding
Timeline
Warehouse Coordinator
Veritiv Corporation
02.2020 - 01.2024
Customer Service Representative
Verizon
03.2015 - 01.2017
Warehouse Worker
Planters Peanut
10.2009 - 04.2012
GED -
Pruden Center
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