Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tikeyla glover

Memphis,TN

Summary


Professional with strong background in office administration, excelling in organizational tasks and efficient workflow management. Known for strong focus on team collaboration and consistent achievement of results. Skilled in scheduling, correspondence management, and office technology. Adaptable and reliable, with proactive approach to meeting changing needs and priorities.

Overview

6
6
years of professional experience

Work History

General Office Administrator

Memphis Shelby County School
09.2023 - Current
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed sensitive information securely by maintaining strict confidentiality protocols and using secure data storage methods.
  • Improved workflow efficiency by proactively identifying areas for improvement and implementing solutions to optimize productivity.
  • Ensured timely completion of projects by coordinating workflow, setting deadlines, and monitoring progress.

Business Office Administrator

Southland Casino and Hotel
01.2022 - 07.2023
  • Streamlined office operations by implementing efficient administrative processes and organizational systems.
  • Assisted in the creation of business plans, strategies, and proposals that led to increased revenue growth for the company.
  • Assisted in the preparation of monthly, quarterly and annual reports by compiling and analyzing data to identify trends and areas for improvement.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Supervisor of Distribution Operations

Nike
02.2019 - 02.2022
  • Improved distribution efficiency by streamlining processes and implementing innovative solutions.
  • Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
  • Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
  • Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
  • Reduced order processing time through effective supervision of team members and workflow optimization.
  • Conducted regular audits of distribution processes to identify areas for improvement and ensure compliance with internal standards and external regulations.
  • Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Ensured accurate record-keeping practices throughout all aspects of distribution operations, enabling data-driven decision-making processes.

Education

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
05-2024

Associate of Science - Medical Assistant

Hamilton High School
Memphis, TN
02-2004

Skills

  • Verbal communication
  • Scheduling appointments
  • Document management
  • Proofreading
  • Meeting planning
  • Time management
  • Leadership and supervision
  • Customer engagement
  • File organization
  • Office administration
  • Inbound phone call handling
  • Database entry
  • Telephone reception
  • Office management
  • Scheduling
  • Staff management
  • Schedule and calendar management
  • Document scanning
  • Mail handling
  • Customer relationship management (CRM)
  • File maintenance
  • Payroll administration
  • Bookkeeping
  • Word processing
  • Spreadsheet development
  • Business administration

Timeline

General Office Administrator

Memphis Shelby County School
09.2023 - Current

Business Office Administrator

Southland Casino and Hotel
01.2022 - 07.2023

Supervisor of Distribution Operations

Nike
02.2019 - 02.2022

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy

Associate of Science - Medical Assistant

Hamilton High School
Tikeyla glover