Tikiki Mebane
E Puyallup,WA
Summary
Highly motivated employee with desire to take on a new challenge. Skilled in working under pressure and adapting to new situations and challenges to meet agency goals. Exceptional research abilities necessary to comply with changed in federal rules and regulations applicable to process veterans’ claims. Compassionate mentor, outgoing and king team player excited to help promote and enhance the skills and abilities of teammates. Passionate about providing outstanding service to our Nations veterans and their dependents.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rating Veterans Service Representative (RVSR)
Veterans Benefits Administration
06.2023 - Current
- Assures proper application of federal laws and regulations, reviews and analyzes complex medical information, and applies the VA scheduled of disabilities to render decisions on claims for Veterans and their dependents
- Consistently meets or exceeds productions standards
- Checks development and notifications letters to veterans/claimants
- Review compensation and pension awards for appropriate coding, catching errors and suggesting revisions
- Promulgated decisions
- Acted as an advocate for veterans and their beneficiaries in their dealing with other VA elements and organizations that affect the claims.
The National Society of Leadership and Success- Honor Society
05.2020 - Current
- Selected by campus administration to participate among top students in a leadership program
- Leadership Training Day: Trained in leadership and success skills via introspective and interactive training sessions
- Speaker Event: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting
- Success networking Teams: Participate in peer-based leadership development teams
- Experience in setting and achieving goals, receiving coaching, coaching others, and holding others accountable to commitments.
Medical Support Administration (MSA)
Fort Eisenhower Medical Center
04.2018 - 11.2019
- Performed administrative tasks – managed the reception and conducted clerical duties in an ambulatory setting
- Productively collaborated with key process operators – leading and engaging in observation operations and management leadership activities
- Leveraged stellar communication and interpersonal skills to greet patients and visitors; provided relevant and accurate information, serving as the initial point of contact to people in person and on the phone
- Maintained accurate records for ease of access to patient information, including paper and electronic records
- Performed entry, manipulation, and retrieval of data from automated systems
- Served as an approachable professional, leveraging extensive administrative experience to transition into a position where enthusiasm to support patients in an emergency setting can be fully utilized.
Medical Support Administration (MSA)
673RD JBER Medical Center
05.2015 - 02.2017
- Created a culture of high expectations by offering the utmost level of professionalism and leading by example
- Expertly developed teaching tools to advance team understanding of continuous improvement methods
- Consistently demonstrated the ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure while operating under rigorous deadlines
- Recognized with the 'Civilian of the Quarter, CAT 1 Award' in June 2016 and again in December 2016.
Certified Nursing Assistant
Tripler Army Medical Center
02.2010 - 12.2013
- Performed nursing responsibilities according to standardized procedures within an outpatient setting
- Prepared patients for procedures, provided education, answered inquiries, and providing explanations
- Engaged effectively with multiple stakeholders, winning trust on transparency, fostering confidence at all levels to enhance mutual focus and achieve shared goals.
Education
Graduate Human Resource Management Certification -
University of Phoenix
Tempe, AZMaster’s Degree - Healthcare Administration
University of Phoenix
AZ07.2020
Bachelor’s Degree - Healthcare Administration
University of Phoenix
AZ06.2018
Associate’s Degree - Healthcare Administration with Health and Wellness Administration
University of Phoenix
AZ06.2016
Skills
- Eligibility Determination
- Policy and Procedure Explanations
- New Policies Processing
- Problem-Solving Teamwork
- Collaborations
- Training and Development
- Mentor
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Certification
Graduate Human Resource Management Certificate, University of Phoenix, Phoenix, AZ, 08/2024, Present
Timeline
Rating Veterans Service Representative (RVSR)
Veterans Benefits Administration
06.2023 - Current
The National Society of Leadership and Success- Honor Society
05.2020 - Current
Medical Support Administration (MSA)
Fort Eisenhower Medical Center
04.2018 - 11.2019
Medical Support Administration (MSA)
673RD JBER Medical Center
05.2015 - 02.2017
Certified Nursing Assistant
Tripler Army Medical Center
02.2010 - 12.2013
Graduate Human Resource Management Certification -
University of Phoenix
Master’s Degree - Healthcare Administration
University of Phoenix
Bachelor’s Degree - Healthcare Administration
University of Phoenix
Associate’s Degree - Healthcare Administration with Health and Wellness Administration
University of Phoenix
Similar Profiles
Torrese S. B. JuniorTorrese S. B. Junior
Fiduciary Accounting Representative/Auditor at Department of Veterans Affairs (Veterans Benefits Administration)Fiduciary Accounting Representative/Auditor at Department of Veterans Affairs (Veterans Benefits Administration)
Vonda I. PotterVonda I. Potter
Veterans Service Representative at Veterans Benefits AdministrationVeterans Service Representative at Veterans Benefits Administration
Frances GarofanelloFrances Garofanello
Supervisory, Human Resources Specialist at Department of Veteran Affairs, Veterans Benefits AdministrationSupervisory, Human Resources Specialist at Department of Veteran Affairs, Veterans Benefits Administration
Valietta EcholsValietta Echols
Veterans Service Representative (VSR) 40hrs Wkly at Veterans Benefits AdministrationVeterans Service Representative (VSR) 40hrs Wkly at Veterans Benefits Administration
Dylan DoaneDylan Doane
Assistant Driller at Holecene DrillingAssistant Driller at Holecene Drilling