Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Timeline
Generic

Tikori Whitson

VA

Summary

Proficient Clinical Coordinator bringing over 15 years of experience and knowledge to a growing organization. Coordinating care for current patients by upholding all policies and procedures. Excellent communication skills which are needed to direct staff members and coordinate changing and complex patient care needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinical Coordinator

International Mission Board
Richmond, VA
01.2022 - Current
  • Demonstrates a sincere dedication and loyalty to the philosophy and international mission trips.
  • Provides essential vaccine services to missionaries serving overseas and staff.
  • Maintains EMR in the EHR system for immunization documentation
  • Schedules all staff and field personnel appointments for the vaccine clinic
  • Assists with patient screening, and assists with set up and patient flow through busy vaccine clinics.
  • Assist with the physical setup of the vaccine clinic and preparation of medical supplies and materials needed for vaccine administration.
  • Prepare and print patient handouts and CDC VIS (vaccine information sheets)
  • Prescreen patients for any illness symptoms prior to admission to receive vaccinations.
  • Greet and escort patients into vaccination clinics and/or clinic rooms.
  • Documenting immunization cards for international travel
  • Notarizing sensitive medical documents for international travel for passports and Visa requests.
  • Assist nurses by providing medical supplies, and decontamination of vaccine areas.

Clinical Research Associate Data Manager

VCU Massey Cancer Center
Richmond, VA
02.2020 - 02.2022
  • Manage clinical research activities, including protocol development, subject recruitment, and data collection according to GCP guidelines and IRB requirements.
  • Maintain a secure environment for confidential patient information
  • Educate participants, monitor subject enrollment, conduct screening interviews, and analyze patient records.
  • Prepares study consent documentation for enrollment.
  • Maintains follow-up records, and analyzes clinical data.
  • Collecting and processing specimen samples
  • Creates and maintains data dictionaries,
  • Collaborate with clinical operations teams.
  • Maintain compliance with patient care protocols and clinical trial operations and implement proactive strategies to reduce errors.
  • Conduct regular audits, and develop standard operating procedures.
  • Interact with sponsors, CROs, investigators, vendors, and subcontractors, and prepare reports summarizing study progress and results.
  • Monitor enrollment status, analyze collected data, and manage relationships with external vendors.

Patient Outreach Educator/Research Assistant

VCU Massey Cancer Center
Richmond, VA
02.2018 - 02.2020
  • Responsible for developing and delivering health educational presentations, workshops, and group sessions to target community populations.
  • Participates in community activities and serves as a resourceful contact for patients and community members.
  • Introduced individuals through community education, learning webinars, and training opportunities.
  • Responsible for maintaining databases, mailing lists, and community contacts to ensure consistent relationships with agencies and community partners.
  • Conducts public health surveys and community-based research studies.
  • Collaborates with healthcare professionals and organizations, and develops relationships with diverse stakeholders.
  • Organize events, create content, and provide support in data analysis and reporting.
  • Coordinate with internal teams, manage budgeting, and collaborate with external vendors on marketing campaigns.
  • Design promotional materials and serve as a liaison between departments.
  • Implement community outreach and engagement plans, facilitate meetings, and cultivate relationships with referral sources.

Research Assistant Responsibilities include:

  • Manage clinical research activities, including protocol development, subject recruitment, and data collection according to GCP guidelines and IRB requirements.
  • Maintain a secure environment for confidential patient information
  • Educate participants, monitor subject enrollment, conduct screening interviews, and analyze patient records.
  • Prepares study consent documentation for enrollment.
  • Maintains follow-up records, and analyzes clinical data.
  • Monitor enrollment status, analyze collected data, and manage relationships with external vendors.

Health Education Coordinator

VCU Massey Cancer Center
Richmond, VA
08.2015 - 02.2018
  • Developed and delivered health education materials, provided guidance to healthcare staff, organized professional development workshops, and created evidence-based presentations on nutrition, physical activity, and disease prevention.
  • Collaborated with community organizations and local agencies to identify resources for health education programs and helped develop a comprehensive evaluation plan.
  • Coordinated events, prepared reports, and maintained up-to-date knowledge about health education.
  • Supervised students enrolled in internship programs, aided in communication and enhanced awareness of health resources.
  • Maintained positive relationships with government regulators, residents, families, and the community.
  • Implemented policies, procedures, and programs, recruited and trained staff, and determined funding allocations.

Patient Center Services

VCU Health Systems
Richmond, VA
03.2014 - 08.2015
  • Ensures that patients, family members, and visitors have peace of mind by utilizing professional hospitality, setting expectations, and delivering empathetic care at all times.
  • Accesses patient information to confirm appointment times, appointment locations, and room numbers as needed.
  • Meets, greets, and assists patients, guests, and colleagues by providing directions, obtaining wheelchairs, and providing minimal transport.
  • Provides limited concierge services to assist patients and guests with hospital services and community amenities at designated locations.
  • Collaborates with leaders across the health system to design and implement improvement programs to enhance the overall patient experience. Once programs are implemented, Redcoat observes programs and coaches as needed.
  • Responds to medical alerts to assist patient/visitors, and families and obtain appropriate equipment if needed.

Education

High School Diploma - Marketing

J.R. TUCKER HIGH SCHOOL
12.1997

Associate Degree of Arts - Health Care Administration

University of Phoenix
12.2016

Some College (No Degree) - Social Work

Virginia Commonwealth University
Richmond, VA

Skills

  • MS Office
  • MS Excel
  • Access
  • PowerPoint
  • Social Media Proficiency
  • Internet Explorer
  • Outlook Express
  • Google Chrome
  • Google Docs
  • Management
  • Verbal and written communication
  • Research (Clinical & Community-based)
  • Customer Service
  • Training
  • Adobe
  • Zoom
  • Banner
  • Smart Console/ GE IDX/ Cerner (Hospital Software)
  • Lotus Notes
  • Marketing and Sales
  • Communications
  • RedCap
  • Cerner
  • Chrome River
  • RealTime
  • Multiple Research software /tools
  • Vestigo
  • EPIC
  • AllScripts
  • Workday
  • HIPAA Compliance
  • Patient Flow Coordination
  • Developing Training Programs
  • HIPAA
  • Medical Records Management
  • Direct Patient Care
  • Patient Education
  • Clinical Education
  • Staff Development
  • Patient Care
  • Patient Health Education
  • Records Management
  • Clinical Data Collection

Accomplishments

  • Exceeded targets or key performance indicators.
  • Achieved measurable outcomes that add value to the company.
  • Trained and coached new staff members.
  • Actively contributed to team projects

References

Available upon request

Certification

  • Commonwealth of Virginia Notary
  • CPR/AED
  • First Aid
  • HIPPA
  • CITI Training Certification for Medical Research Studies
  • PCA

Timeline

Clinical Coordinator

International Mission Board
01.2022 - Current

Clinical Research Associate Data Manager

VCU Massey Cancer Center
02.2020 - 02.2022

Patient Outreach Educator/Research Assistant

VCU Massey Cancer Center
02.2018 - 02.2020

Health Education Coordinator

VCU Massey Cancer Center
08.2015 - 02.2018

Patient Center Services

VCU Health Systems
03.2014 - 08.2015

High School Diploma - Marketing

J.R. TUCKER HIGH SCHOOL

Associate Degree of Arts - Health Care Administration

University of Phoenix

Some College (No Degree) - Social Work

Virginia Commonwealth University
  • Commonwealth of Virginia Notary
  • CPR/AED
  • First Aid
  • HIPPA
  • CITI Training Certification for Medical Research Studies
  • PCA
Tikori Whitson