Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Tilahun Murphy

Tempe,Maricopa

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Trader Joe's
Phoenix, USA
08.2021 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Lead Barback

Rockwell Beer Company
St. Louis, USA
07.2020 - Current
  • Cleaned and sanitized glassware to maintain availability.
  • Remove empty kegs and retapped new kegs quickly to support customer demand.
  • Maintained a clean dining area, quickly cleaned up spills, and replenished condiments.
  • Satisfied guests with prompt assistance and friendly service.
  • Helped kitchen crew keep orders moving out by managing service.
  • Assisted bartenders with drink orders during busy periods.

Laborer

Rubicon
St. Louis, USA
05.2020 - 08.2020
  • Loaded and unloaded trucks efficiently, keeping supplies moving for crew members
  • Removed dry wall along with other materials to allow efficiency for crew
  • Watered yards hourly to insure greenery
  • Pumped water out of basements
  • Installed doors and windows

Education

High School Diploma -

St. Louis University High School
St. Louis, MO
05.2021

Skills

  • Operations Management
  • Task prioritization
  • Social perceptiveness
  • Guest relations
  • Staff support
  • Cultural awareness
  • Microsoft Office expertise

Timeline

Assistant Manager

Trader Joe's
08.2021 - Current

Lead Barback

Rockwell Beer Company
07.2020 - Current

Laborer

Rubicon
05.2020 - 08.2020

High School Diploma -

St. Louis University High School

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Tilahun Murphy