Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tilak Nagavaram

Summary

ISTQB-certified Quality Engineer with 9+ years of experience, offering a balanced approach to manual (50%) and automation (50%) testing. Proficient in functional, integration, UAT, and operational testing, leveraging expertise in Agile methodologies and BDD frameworks like SpecFlow and Cucumber. Skilled in designing and executing manual test cases, while effectively using automation tools to improve efficiency and reduce testing cycles. Extensive experience in API testing, mobile app testing, CI/CD pipeline integration, and maintaining comprehensive test documentation. Quality assurance professional with proven track record of enhancing product reliability and streamlining processes. Known for strong focus on team collaboration and achieving consistent results while adapting to evolving project demands. Skilled in root cause analysis and continuous improvement methodologies, bringing reliability and integrity to every task.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Quality Engineer

Zoopla
03.2020 - Current
  • Key Projects: Credit Risk Hub Integration: Improved mortgage application processes through manual validation and automation testing, ensuring accurate income data verification
  • Desktop Valuation Rule Changes: Combined manual property valuation testing with automated scripts for greater accuracy and efficiency
  • Data Migration to CLS: Conducted thorough manual data verification while automating routine validation tasks
  • Responsibilities and Achievements: Maintained a 50-50 balance between manual and automation testing to maximize defect detection and testing efficiency
  • Designed and implemented automation test suites using SpecFlow and Visual Studio, while executing manual test cases for exploratory and ad-hoc testing
  • Conducted API testing using Postman and Charles, identifying critical defects in early stages
  • Automated repetitive test scenarios, reducing manual efforts by 20 hours weekly
  • Collaborated with cross-functional teams in Agile ceremonies, ensuring comprehensive test coverage
  • Executed detailed test cases for web and mobile applications (iOS & Android)
  • Enhanced product quality by implementing rigorous testing protocols that addressed previously undetected issues.

Test Analyst

Royal Mail
02.2015 - 03.2020
  • Key Projects: CRM Application: Balanced manual and automation testing to enhance customer-facing features, including parcel tracking and claims forms
  • Parcel Optimization Workbench: Conducted extensive manual testing, followed by automating regression test cases for improved efficiency
  • Responsibilities and Achievements: Executed functional, regression, integration, and system testing, splitting tasks evenly between manual and automated approaches
  • Automated 50+ test cases using Selenium, while performing exploratory and ad-hoc manual testing for unique scenarios
  • Led defect triage meetings and maintained open communication with stakeholders to align on testing goals
  • Ensured high-quality builds through balanced manual validation, cross browser testing and automation runs
  • Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
  • Boosted team efficiency through effective knowledge sharing sessions and mentoring junior testers.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Collaborated with cross-functional teams to ensure seamless integration of system components during end-to-end testing.
  • Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
  • Evaluated product requirements, translating them into detailed test scenarios and validating expected outcomes.
  • Supported continuous improvement efforts by analyzing defects trends and recommending process enhancements.

Education

Master’s - Computer Science

Northumbria University

Bachelor of Engineering - Computer Science

JNTU

Skills

  • Agile (SCRUM)
  • Waterfall
  • V-Model
  • JIRA
  • TestRail
  • HP Quality Center
  • Jenkins
  • TFS
  • C#
  • Java
  • JavaScript
  • HTML
  • XML
  • JSON
  • PHP
  • SQL
  • Oracle
  • MSSQL
  • TOAD
  • SQL Developer
  • Selenium
  • SpecFlow
  • Visual Studio
  • Postman
  • SoapUI
  • Charles Proxy
  • Browser Stack
  • Windows
  • MacOS
  • IOS
  • Android
  • Chrome
  • Firefox
  • Safari

Accomplishments

  • Increased Test Coverage: Implemented BDD test automation frameworks using SpecFlow, Selenium, and Cucumber, increasing test coverage by 60%.
  • Efficiency Boost: Automated repetitive test scenarios, reducing manual testing time by 50%, improving overall test efficiency.
  • Deployment Speed: Conducted automated regression testing in CI/CD pipelines with Jenkins and Azure DevOps, improving deployment efficiency and reducing release cycle time.
  • Improved Backend Validation: Integrated automated API tests using Postman & REST Assured, ensuring higher accuracy in backend services and reducing API failures.
  • Cross-Platform Testing Excellence: Designed and executed cross-browser and cross-device automated test suites (Chrome, Firefox, Safari, iOS, Android), ensuring seamless user experience.
  • Defect Resolution Enhancement: Collaborated with developers, DevOps, and business teams to reduce defect resolution time by 30%, improving software quality.
  • Process Improvement: Led defect triage meetings and collaborated with stakeholders, improving overall test efficiency and defect prioritization.

Certification

ISTQB Foundation Level Certification

Timeline

Quality Engineer

Zoopla
03.2020 - Current

Test Analyst

Royal Mail
02.2015 - 03.2020

Master’s - Computer Science

Northumbria University

Bachelor of Engineering - Computer Science

JNTU

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Tilak Nagavaram