Tilda Taylor

Administrative Assistant

Alabama Cooperative Extension System

09.1989 - 10.2017

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Scheduled office meetings and client appointments for staff teams.
Executed record filing system to improve document organization and management.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Managed department budgets and generated financial reports for management review.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.