Tildra MacKey
Brunswick,GA
Summary
Accomplished Medical Assistant with a proven track record at Southeast Georgia Health System, enhancing clinic efficiency and patient care through expert phlebotomy, EMR/EHR management, and patient education. Skilled in HIPAA compliance and emergency procedures, I significantly reduced wait times and improved patient outcomes. A reliable team player, my focus on clinical documentation and direct patient care stands out. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Southeast Georgia Health System
06.2014 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Education
Nationally Certified Medical Assistant - Medical Assisting
Everest College
Jacksonville, FL06.2013
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure Assistance
- CPR
- Immunization Administration
- Specimens collection and processing
- First Aid
- Medical supply inventory
- Sterile technique
- Inventory and supply management
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Knowledge of EKG rhythm interpretation
- Diagnostic Procedures
- Laboratory maintenance
- Emergency procedures understanding
- Antigen testing
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- Certified Postsecondary Instructor
Timeline
Medical Assistant
Southeast Georgia Health System
06.2014 - Current
Nationally Certified Medical Assistant - Medical Assisting
Everest College
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