Summary
Overview
Work History
Education
Skills
Recruiting Experience
Ats And Software Experience
References
Timeline
Generic

Tilea Ford

Atlanta,GA

Summary

Self-motivate Administrative Professional who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

16
16
years of professional experience

Work History

Real Estate Acquisitions Specialist (contracted)

Allora Homes
10.2022 - 10.2023
  • Respond to all leads in a timely manner to drive business forward
  • Build rapport with prospects and clients to overcome objections and get the deal signed
  • Manage leads and follow up through daily CRM use to update and stay on task until deals are closed
  • Assess comparable property value, and condition through research, outreach, data, site walks, and market trends
  • Prepare letters of intent, real estate market research reports, partnership models, contracts, due diligence documents, and other business administration paperwork in advance of real estate transactions
  • Act as an intermediary between your sellers and buyers to ensure a smooth close.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Analyzed marketing data and trends to identify opportunities for improvement.

Talent Acquisition Specialist/ Recruiter

CNB Bank
05.2022 - 04.2023
  • Providing administrative and marketing support
  • Attending recruitment events and sourcing qualified candidates to fill open positions
  • Administered employee benefits programs and assisted with open enrollment.
  • Managing job board sites and providing applicants with a memorable experience
  • Collaborating with vendors for ongoing efficiency, innovation and increased applicant flow as well as quality of applicants
  • Managing ATS systems, as well as project management for ongoing training and learning requirements for team and hiring managers
  • Building relationships with hiring managers, college and career centers.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
  • Sourced and screened candidates for Entry level and Executive, and Professional roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
  • Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
  • Compiled reports on recruiting activity to illustrate time-to-fill, cost-per-hire, and source of hire.
  • Implemented innovative recruitment strategies to increase number of high-quality job applicants.
  • Created effective talent acquisition training materials that supported culture and performance objectives.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

Talent Acquisition Recruiter

Guardian HealthCare
04.2019 - 04.2022
  • Provide administrative and marketing support to the HR/Recruiting team
  • Act as a liaison between candidates, hiring managers, and HR for all onboarding requirements for new hires
  • Full cycle and High Volume recruitment for entry level up to management and professional and executive roles, exempt and non exempt employees.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Developed and implemented plans to improve recruitment process.
  • Reviewing internal applicants and referral applicants within a timely and professional manner, providing information about job opportunities within the company and sourcing for innovative recruiting ideas.
  • Operated and maintained applicant tracking and candidate management systems such as Workday, Applicant Pro, Paylocity, and ADP and motivating candidate's engagement through applications such as indeed, zip recruiter, email, SMS.
  • Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Co HR Generalist (Temp Position)

Airborn
10.2018 - 02.2019
  • Talent Acquisition, Recruiting, Conduct reports, Manage employee profiles, Assist payroll, Input employee data, Conduct interview, Host orientations, Input new hire, Organize special events, Manage employee benefits, Employee relation and retention, Implement health and safety, Manage onboarding process, Handling all HR related duties
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence.
  • Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
  • Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Developed and monitored employee recognition programs.

HR Assistant (Temp Position)

Sarah Reed Senior Living Center
04.2018 - 07.2018
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Set up orientations and initial training for new employees.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Checked references for potential candidates.
  • Participated in job fairs to recruit new talent.
  • Monitored and analyzed employee satisfaction survey results.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.

Staffing Coordinator

Care Unlimited a PSA Healthcare Company by Aveanna
04.2016 - 02.2018
  • Conduct payroll, Recruit & Source Full cycle and High Volume recruitment for entry level up to management and professional and executive roles, exempt and non exempt employees
  • Schedule nurses on existing cases on a monthly basis
  • Manage over 100 employees
  • Allocate hours sixty (60) days out
  • Mail existing patient schedules to families as needed, to arrive prior to the first of each month
  • Contact and schedule existing and active (NEB report) nurses for new cases and shifts of care in conjunction with nursing Coordinators/Location Director/Recruiter
  • Inform families and nursing Coordinators/Location Directors of unstaffed shifts or schedule changes as soon as they occur
  • Assist in the interviewing of new nurses as it relates to availability and staffing needs
  • Assist in orienting new office staff members to scheduling.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Conducted reference checks and screening of potential candidates to support onboarding process.
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
  • Cultivated relationships with recruitment agencies for access to larger talent pools.
  • Completed human resource operational requirements by scheduling and assigning employees.

Teller

Erie Federal Credit Union
10.2012 - 04.2016
  • Acquiring and maintaining up-to-date knowledge of products, financial services and technology
  • Handling financial institution operational procedures and processes
  • Processing cash and non-cash bank transactions accurately and efficiently while balancing daily
  • Educating clients on products and financial services and making referrals when a potential opportunity has been identified with our customers
  • Cross selling products, and obtaining clerical skills.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Teller

Huntington Bank
06.2012 - 08.2012
  • Acquiring and maintaining up-to-date knowledge of banking products, financial services and technology
  • Handling bank operational procedures and processes
  • Processing cash and non-cash bank transactions accurately and efficiently while balancing daily
  • Educating clients on bank products and financial services and making referrals when a potential opportunity has been identified with our customers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.

Cashier/clerk

Giant Eagle
11.2007 - 06.2012
  • Customer service, cash handling, moving, and stocking heavy items, mild maintenance, processing monetary and non-monetary instruments

Education

Bachelor of Arts - Marketing

Kent State University
Kent, OH

Bachelor of Arts - Marketing

Penn State Behrend
Erie, PA
12.2021

High School Diploma -

Northwest Pa Collegiate Academy
Erie, PA
06.2010

Skills

  • Quality Assurance
  • Supply Management
  • Root Cause Analysis
  • Emergency Response
  • Resource Allocation
  • Customer Relations

Recruiting Experience

  • College and Community career fairs
  • Virtual Career Fairs
  • Regional and statewide recruitment
  • Indeed, Monster, Ziprecruiter, LinkedIn
  • State Job Boards
  • Handshake
  • Open Interviews
  • Virtual and in-person Pre-Screen
  • Recruiting Metrics

Ats And Software Experience

  • ADP
  • Workday
  • Bamboo HR
  • Paylocity
  • Applicant Pro
  • Checkr
  • Microsoft Office
  • Bookings
  • Outlook
  • Microsoft Access
  • Lead Vaut CRM

References

Kimberly Ackerman, Director of Nursing, Guardian Health Care, (814)-449-5159 Stephanie Dylewski, Erie Insurance, (814)-825-2436 Rochelle Brown, Talent Acquisition Manager, CNB Bank, 716-308-2848 Shannon Brosius, Supervisor of Care, Erie County homemakers, (814)-833-2916

Timeline

Real Estate Acquisitions Specialist (contracted)

Allora Homes
10.2022 - 10.2023

Talent Acquisition Specialist/ Recruiter

CNB Bank
05.2022 - 04.2023

Talent Acquisition Recruiter

Guardian HealthCare
04.2019 - 04.2022

Co HR Generalist (Temp Position)

Airborn
10.2018 - 02.2019

HR Assistant (Temp Position)

Sarah Reed Senior Living Center
04.2018 - 07.2018

Staffing Coordinator

Care Unlimited a PSA Healthcare Company by Aveanna
04.2016 - 02.2018

Teller

Erie Federal Credit Union
10.2012 - 04.2016

Teller

Huntington Bank
06.2012 - 08.2012

Cashier/clerk

Giant Eagle
11.2007 - 06.2012

Bachelor of Arts - Marketing

Kent State University

Bachelor of Arts - Marketing

Penn State Behrend

High School Diploma -

Northwest Pa Collegiate Academy

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Tilea Ford