Summary
Overview
Work History
Education
Skills
Timeline
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Tilena Fountain

Summary

Accomplished and "seasoned" Medical Assistant offering 26 years of direct patient care and medical office experience. I am highly motivated and have a proven history of superior performance at individual, team, and organizational levels. Committed to obtaining the highest level of patient care by ensuring compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintaining strong relationships.

Overview

12
12
years of professional experience

Work History

Medical Assistant

GI Alliance
11.2020 - 06.2024
  • Conducted patient interviews to gather health history, vital signs and information about current and past medical issues/ surgical history and family medical history.
  • Directed patients to exam rooms, fielded questions, and prepared and information for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Responsible for all Pillcam Endoscopy insurance prior authorizations, scheduling, and procedure. Also assisting physician with Pillcam endoscopy EGD placement in surgical setting.
  • Assisted physicians in all in office procedures.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Medical Assistant

Beaumont Family Practice
03.2019 - 10.2020
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and administered in office diagnostic tests such as influenza, rapid strep, mono, urine pregnancy, dipstick urinalysis, RSV, and CBC to help provider assess patient's condition.
  • Assessed, documented and monitored vital signs for more than 45-50 patients daily.
  • Directed patients to exam rooms, fielded questions, and prepared for physician.
  • Assisted physicians by preparing patient for procedures, including but not limited to EKG's, pulmonary function tests, phlebotomy, glucose testing, pap smears, BIOTE placement procedures, and all minor in office procedures.
  • Responsible for drawing, administering, and recording all patient injections.
  • Preformed ll medication refill requests including obtaining and necessary prior authorizations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Medical Assistant

Smith Family Practice
04.2017 - 05.2019
  • Obtained patient medical/ surgical history, family medical history, medication information, symptoms, and allergies.
  • Performed all in office diagnostic testing including, dipstick urinalysis, rapid strep, EKG's, pulmonary function tests, influenza, glucose testing, mono,urine drug screening, and assisted in all in office procedures.
  • Responsible for all medication refill requests and sent out electronic refills to patient pharmacy.
  • Educated patients about medications, procedures, and all physician's instructions.

Medical Assistant

Raja Ataya, M.D.
06.2012 - 03.2017
  • Interviewed patient's parents to gather birth/health history, collected vital signs and information about current as well as past medical issues, surgical and family medical history.
  • Performed routine healthy child exam visits including all required developmental screenings and administering any necessary age related vaccines.
  • Responsible for working as the site coordinator for the Texas Vaccines for Children Program which included daily and monthly inventory reports, ordering vaccines, and maintaining all compliance with the state of Texas program.
  • Maintained all necessary CLIA compliance for in office laboratory and SYSMEX CBC machine.
  • Responsible for completing all TITLE 19 forms for DME needs, medication prior authorizations, and any other forms for patient care.

Education

High School Diploma -

Little Cypress Mauriceville
Orange, TX
05.1992

Skills

  • HIPAA Compliance
  • Venipuncture and Phlebotomy
  • Medical Coding
  • Chart Expertise
  • Inventory and supply management
  • Proper sterilization techniques
  • Patient Flow Management
  • Procedure Assistance

Timeline

Medical Assistant

GI Alliance
11.2020 - 06.2024

Medical Assistant

Beaumont Family Practice
03.2019 - 10.2020

Medical Assistant

Smith Family Practice
04.2017 - 05.2019

Medical Assistant

Raja Ataya, M.D.
06.2012 - 03.2017

High School Diploma -

Little Cypress Mauriceville

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Tilena Fountain