Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tilicia Boyd

Atlanta,GA

Summary

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks. Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations. Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Dependable delivery driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience

Work History

Professional Cleaner

Keneff Cleaning Service
04.2018 - Current
  • Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
  • Provided exceptional customer service while addressing specific cleaning requests from clients.

Delivery Driver DSP

Amazon Logistics
05.2024 - 12.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing Amazon Logistics during interactions with customers, vendors, and other stakeholders.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Ensured costumers safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Fostered positive working relationships with regular customers.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Operated light trucks to deliver loads as far as 40 miles from home location.

Auto Body Technicianu

A.B Auto and Collision
01.2013 - 01.2022
  • Repairing up 6 damaged vehicles daily
  • Painting and producing finished product
  • Preparing estimates for the customer and the insurance company
  • Inspected vehicles to identify and document repair needs.
  • Used welding and cutting tools to repair metal body parts.
  • Applied sealants, caulks and rust preventatives to protect body and paint.
  • Inspected completed repairs for accuracy, quality and safety.
  • Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.

Prep Line Cook

Buford Hwy Farmers Market
01.2018 - 03.2019
  • Provided up to 100s customers a day with the best service possible
  • Sever hot food to hungry customer
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
  • Streamlined kitchen operations for efficiency by maintaining organized workstations and keeping inventory up to date.

Education

Associate of Arts - Marketing, Fashion And Art, Business

American Intercontinental University
Atlanta Ga
01.2004

Skills

  • COMMUNICATION
  • Understanding of others
  • Over21 years of excellent Costumer experience
  • LEADERSHIP
  • Computer log and coding
  • Strong work ethic
  • Self-motivation and initiative
  • Multitasking proficiency
  • Reliability and punctuality
  • Commercial equipment operations
  • Customer service
  • Crew management
  • Complex Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Commercial and residential cleaning
  • Exceptional time management

Timeline

Delivery Driver DSP

Amazon Logistics
05.2024 - 12.2024

Professional Cleaner

Keneff Cleaning Service
04.2018 - Current

Prep Line Cook

Buford Hwy Farmers Market
01.2018 - 03.2019

Auto Body Technicianu

A.B Auto and Collision
01.2013 - 01.2022

Associate of Arts - Marketing, Fashion And Art, Business

American Intercontinental University
Tilicia Boyd