Summary
Overview
Work History
Education
Skills
Technical Experience
Timeline
Generic

Tilisa Stokes

Behavioral Assistant
Mableton,GA

Summary

Compassionate behavioral assistant who provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom.

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work History

Behavioral Assistant

Nue Beginnings Residence Home
10.2022 - Current
  • Provide transportation and behavioral aide services for children in foster care
  • Advocate for children who are temporarily or permanently placed in DFCS custody
  • Correspond with DFCS staff members, children, and foster parents to offer best possible services for all participants
  • Redirect children who are struggling with behavioral issues and trauma
  • Take foster children into community to provide life-skills, reinforcement and redirection as needed
  • Provide individualized reading, writing and math instruction to support student development
  • Establish and record teacher surveys to accurately determine professional development needs and strategies
  • Interpret general objectives, laws, policies and procedures concerning Special Education program
  • Coordinate one-on-one with learners to provide additional support tailored to specific learning needs.
  • Respond to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Enhance student learning experiences by providing one-on-one support and guidance on social skills development.
  • Communicate with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.

Administrative Assistant/Prior Authorizations Reviewer

Alliant Health Solutions
08.2016 - 08.2022
  • Generated letters, update, and create memos, reports and correspond to emails, maintain, and track weekly Metric Totals
  • Reviewed and referred Prior Authorizations to correct peer and nurse reviewers to ensure integrity of final decision
  • Obtained, reviewed, and inputted insurance authorization and referrals prior to patient services
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
  • Drafted correspondence and other documents for CEO and department heads in company's voice
  • Managed over 200 emails and prior authorizations per day

Administrative Assistant/Medical Records File Clerk

Castle Medical, LLC
01.2015 - 08.2016
  • Accurately recorded patient demographics, tests, physician/clinic, and insurance information into required databases
  • Organized each day prioritizing multiple projects simultaneously completing expeditiously; familiar with ICD-10 test codes
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources

Laboratory Assistant/Accessioner

MNG Laboratories, LLC
01.2013 - 08.2014
  • Tracked collected specimens by initialing, dating, and noting times of collection
  • Developed and implemented new protocols to improve accuracy of laboratory results
  • Prepared reagents and solutions following standard laboratory formulas and procedures
  • Maintained documentation on tests performed in lab
  • Processed over 500 specimens per night

Laboratory Technician/Accessioner

Lab Corporation of America
01.2010 - 01.2013
  • Entered patient demographics/test codes typing 60 WPM flawlessly as well as using 10-key 7000 KPH
  • Recorded, resolved, and rejected all incomplete requisitions reducing delays of turnaround times for reporting
  • Unpacked, Sorted, processed, and transported blood, urine, CSF, pap cultures, muscle, and paraffin tissue samples smoothly
  • Collected and performed analytical testing on in-process product
  • Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime
  • Entered quality test results, scanned paperwork into SAP and monitored SAP for completion of inspections

Claims Processor

Cigna Healthcare
10.2006 - 07.2009
  • Mastered various proprietary claim processing systems quickly allowing seamless adaptation to new technology initiatives within organization
  • Reviewed applications and supporting documents to verify claims eligibility and accuracy
  • Assisted in onboarding of new claims processors to familiarize with company procedures, policies and processes
  • Followed-up on pended claims gathering required documentation to receive payments in a prompt fashion

Education

MBA - Clinical Mental Health

Liberty University
Lynchburg, VA
10.2022 - Current

Master’s in Business Administration -

Columbia Southern University
Orange Beach, AL
06.2016

Bachelor of Science -

Columbia Southern University
Orange Beach, AL
08.2012

Associate of Arts in Business -

Olivet Nazarene University
Bourbonnais, IL
07.2006

Diploma -

Kankakee High School
Kankakee, IL
06.1993

Skills

Implementing Improvement Plans

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Technical Experience

  • MS Word
  • Excel
  • Access
  • PowerPoint
  • Outlook
  • ADP
  • Windows XP/Vista/10
  • Internet Explorer
  • Lotus Notes
  • Sharepoint
  • PeopleSoft
  • QuickBooks
  • Mac OS X
  • SAP
  • Advanced MD
  • ComTron
  • Availity
  • Publisher
  • Linux
  • HRIS
  • Prior Authorization

Timeline

Behavioral Assistant

Nue Beginnings Residence Home
10.2022 - Current

MBA - Clinical Mental Health

Liberty University
10.2022 - Current

Administrative Assistant/Prior Authorizations Reviewer

Alliant Health Solutions
08.2016 - 08.2022

Administrative Assistant/Medical Records File Clerk

Castle Medical, LLC
01.2015 - 08.2016

Laboratory Assistant/Accessioner

MNG Laboratories, LLC
01.2013 - 08.2014

Laboratory Technician/Accessioner

Lab Corporation of America
01.2010 - 01.2013

Claims Processor

Cigna Healthcare
10.2006 - 07.2009

Master’s in Business Administration -

Columbia Southern University

Bachelor of Science -

Columbia Southern University

Associate of Arts in Business -

Olivet Nazarene University

Diploma -

Kankakee High School
Tilisa StokesBehavioral Assistant